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Anonymous
Not applicable

Colors, Backgrounds, Fonts not publishing to Service

I have an issue where my colours, backgrounds, and fonts are not publishing correctly to the PBI Service and App. 

 

None of my backgrounds are appearing and the theme is set to the default even though I am using custom theme colours.

4 REPLIES 4
Anonymous
Not applicable

I think this issue has more to do with the custom theme not publishing to PowerBI Service. Has anyone experienced this and has a workaround or fix?

Community Support
Community Support

Hi @Anonymous,

 

Based on my test using the latest version :2.63.3272.40461 64-bit (October 2018). I cannot produce your issue here. Could you please update your Power BI desktop and try again?

 

https://www.microsoft.com/en-us/download/details.aspx?id=45331


Capture.PNG
Regards,
Frank

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.
Anonymous
Not applicable

Hi Frank, I upgraded my version of PowerBI to the latest one. The issue occurs when I access the Dashboard via Apps - in fact I am getting a very inconsistent experience. If I access it via my Shared Workspace it works fine. Please find attached screenshots below of the different experiences. Sorry for the cropped screenshots - can only share a limited amount.PowerBI Desktop View - How it's supposed to lookPowerBI Desktop View - How it's supposed to look

 

PowerBI Server - Looks finePowerBI Server - Looks finePowerBI Server via App 2 - BrokenPowerBI Server via App 2 - Broken

Hi @Anonymous,

 

I followed you steps, however I cannot reproduce your issue either. You can create a support ticket for help here.

 

https://powerbi.microsoft.com/en-us/support/

 

Support Ticket.gif

 

 

Regards,

Frank

Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the others find it more quickly.

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