Change to email address gateway was set up with.

[kasiaw29]

Hi there,

Similar posts have been made about this a few years back. Just wanting to see if anyone had to go through the same process I'm about to. Looking for the best practice advice. 

When I set up PowerBI in my company (with PowerBI Gateway) I believe that I set it up with my company email address? Is there a way to check it? Also, we want to switch it over from my email address to a generic service account. What is the best way to do this? I've been searching through settings and can't find anything. 

Many thanks for your words of wisdom already! 

[ponnusamy · Accepted solution]

@kasiaw29 : When you say "I set up PowerBI in my company (with PowerBI Gateway)"  you are referring to gateway setup right? . Power BI service is part of office365 and its managed by tenanent and office365 admins. If you want to setup and use the gateway server with a generic service user, you can do so when you upgrade the gateway or re-install the gateway. Alternatively ,  you can add the service user to the admin list of the gateway which is up and running. You can see the list of users who have admin access by going to "manage gateway".

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[kasiaw29]

Hey @ponnusamy 

Exactly that, I was thinking this might be it but wasn't too sure. 

Thanks so much for replying back to me! I appreciate it.