Cannot sign up

[misaki233]

Hi,

I tried to use an account from my customer, I met this problem when I login PBI Service.

What are the possible reasons? Or is there an official document explaining it?

Thanks in advance!

[misaki233 · Accepted solution]

Well, I have solved the problem. I bought E3 but not got a Power BI service subscription.

[v-xiaoyan-msft]

Hi@misaki233, 

For Microsoft 365 email addresses that are not registered in a supported country, you receive a message like the following during signup:

That didn't work, we don't support your country or region yet. 

Business Central currently only supports Microsoft 365 email accounts that are registered in a limited number of markets. For more information, please see Regional Availability 

Hope it helps.

Best Regards,
Caitlyn Yan

If this post helps then please consider Accept it as the solution to help the other members find it more quickly.