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kcantor
Community Champion
Community Champion

Cannot refresh data due to internal service error

Is there a problem with the service today? I cannot refresh a dataset on powerbi.com that has always refreshed. Of course when I try to submit a ticket it says they are out of the office due to  President's Day.internal error.JPG





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1 ACCEPTED SOLUTION

Fortunately this resolved on its own. No real solution to list but going to mark as solved to close.





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5 REPLIES 5
cignum
New Member

Experienced the issue all of a sudden after weeks of successfully completed scheduled refreshesand on-demand refreshes.
In my case, the cause was hidden in the settings / credentials.
Was difficult to spot because the "Data source credentials" section inside settings takes some time to enable.

Annotazione 2020-01-28 170116.png

konstantinos
Memorable Member
Memorable Member

There is a problem today in refreshing, uploading models.
Also I experience blank visual in reports - do not load.
Check the support page or O365 admin portal
Konstantinos Ioannou

thank you @konstantinos. I have been out for a few days and this is my first day back. It is all falling to pieces. Unfortunately, I did not see this in time to prevent several attempts to reload. I have even updated all software. Now, I will wait with everyone else. TPTB will not be happy today.





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Same to me..if we knew we could postpone the refresh..But..
Hope tomorrow they fix it...Hopefully my day is over for today (Netherlands)
Konstantinos Ioannou

Fortunately this resolved on its own. No real solution to list but going to mark as solved to close.





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