Cannot pin custom shape map to a dashboard

[jcaranibar]

Spoiler

I cannot pin a custom shape map to a dashboard. I get the message: "sorry can't pin the visualization yet try again later".

I can see the map without problem in the report, both desktop and service. So I cannot see in mobile PBI.

Help will be appreciated!

JCA

[v-yuezhe-msft]

Hi @jcaranibar,

Do you use custom map when creating shape map in Power BI Desktop? Based on my test, when I use built-in maps to create a shape map visual, I can successfully pin the shape map to dashboard as follows.


However, when I use custom map, I get the same error message as yours when I pin the shape map to dashboard. But I am able to pin live page of the shape map to dashboard. Do you successfully pin live page in your scenario?


Thanks,
Lydia Zhang

[jcaranibar]

Exactly. With live page is ok. The problem is pinning the custom shape map to a dashboard tile.

thanks.

JCA

[v-yuezhe-msft]

Hi @jcaranibar,

I have reported this issue internally, I will post back once I get any update.

Thanks,
Lydia Zhang

[GK24]

Hi @v-yuezhe-msft 

Do you have the solution for this? The problem still exist with Azure map. I cannot tile it on teh dashboard.