cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
luizgoka
Frequent Visitor

Cannot connect to the mashup data source

Hi guys,

 

So, my problem is that I can refresh data correctly on Power BI Desktop but when I try to refresh on Power BI Service I got the error in image below:

- I changed the variables net_read_timeout, net_write_timeout and didn't work.

erro_powerbi.JPG

5 REPLIES 5
luizgoka
Frequent Visitor

Re: Cannot connect to the mashup data source

Anyone knows how to solve it?
luizgoka
Frequent Visitor

Re: Cannot connect to the mashup data source

Can any admin help me?

luizgoka
Frequent Visitor

Re: Cannot connect to the mashup data source

DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5447171Z DM.PersonalGateway 5ac4ea91-06f9-4131-beda-b62f784a4462 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MGPS d940cd9e-09e6-d93e-fd53-872c9aca4ae4 F098D97E [DM.Pipeline.Common] Non-gateway exception encountered in activity scope: Microsoft.Data.Mashup.MashupValueException (0x80004005): MySQL: Fatal error encountered during data read.
at Microsoft.OleDb.Serialization.PageReaderDataReader.Read()
at Microsoft.Data.Mashup.MashupReader.Read()
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.AdoBinaryWriterSerializer.<Read>d__11.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.AdoBinaryWriterSerializer.<Serialize>d__10.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewaySerializer.<SerializeAdoQueryResponse>d__15.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewaySerializer.<SerializeImpl>d__14.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewaySerializer.<>c__DisplayClass13_0.<<Serialize>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.<ExecuteInActivity>d__5.MoveNext()
DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5583065Z DM.PersonalGateway 5ac4ea91-06f9-4131-beda-b62f784a4462 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MGPS d940cd9e-09e6-d93e-fd53-872c9aca4ae4 14CDA3E0 [DM.Pipeline.Common.TracingTelemetryService] Event: FireActivityCompletedWithFailureEvent (duration=214, err=MashupValueException, rootcauseErrorEventId=0)
DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5583065Z DM.PersonalGateway 1041df16-9fa3-481c-b1d3-613a8a1f7155 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MDSR d940cd9e-09e6-d93e-fd53-872c9aca4ae4 959E5FDF [DM.GatewayCore] Error serializing response: Microsoft.Data.Mashup.MashupValueException (0x80004005): MySQL: Fatal error encountered during data read.
at Microsoft.OleDb.Serialization.PageReaderDataReader.Read()
at Microsoft.Data.Mashup.MashupReader.Read()
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.AdoBinaryWriterSerializer.<Read>d__11.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.AdoBinaryWriterSerializer.<Serialize>d__10.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewaySerializer.<SerializeAdoQueryResponse>d__15.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewaySerializer.<SerializeImpl>d__14.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewaySerializer.<>c__DisplayClass13_0.<<Serialize>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.<ExecuteInActivity>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewaySerializer.<Serialize>d__13.MoveNext()
DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5951900Z DM.PersonalGateway 1041df16-9fa3-481c-b1d3-613a8a1f7155 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MDSR d940cd9e-09e6-d93e-fd53-872c9aca4ae4 727CA6CB [DM.Pipeline.Diagnostics] Exception object created [IsBenign=True]: Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.MashupDataAccessValueException: Mashup expression evaluation error. Reason: .; ErrorShortName: MashupDataAccessValueException[ErrorCode=-2147467259,HResult=-2147467259]/Wrapped(MashupValueException)[ErrorCode=-2147467259,HResult=-2147467259]
DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5951900Z DM.PersonalGateway 1041df16-9fa3-481c-b1d3-613a8a1f7155 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MDSR d940cd9e-09e6-d93e-fd53-872c9aca4ae4 8AA61592 [DM.Pipeline.Diagnostics] Exception data: DM_ErrorDetailNameCode_UnderlyingErrorCode = <pi>-2147467259</pi>
DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5951900Z DM.PersonalGateway 1041df16-9fa3-481c-b1d3-613a8a1f7155 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MDSR d940cd9e-09e6-d93e-fd53-872c9aca4ae4 082653A2 [DM.Pipeline.Diagnostics] Exception data: DM_ErrorDetailNameCode_UnderlyingErrorMessage = <pi><pi>MySQL: Fatal error encountered during data read.</pi></pi>
DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5951900Z DM.PersonalGateway 1041df16-9fa3-481c-b1d3-613a8a1f7155 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MDSR d940cd9e-09e6-d93e-fd53-872c9aca4ae4 6A5E25DC [DM.Pipeline.Diagnostics] Exception data: DM_ErrorDetailNameCode_UnderlyingHResult = <pi>-2147467259</pi>
DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5951900Z DM.PersonalGateway 1041df16-9fa3-481c-b1d3-613a8a1f7155 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MDSR d940cd9e-09e6-d93e-fd53-872c9aca4ae4 7BA84428 [DM.Pipeline.Diagnostics] Exception data: Microsoft.Data.Mashup.ValueError.Reason = <pi>DataSource.Error</pi>

luizgoka
Frequent Visitor

Re: Cannot connect to the mashup data source

DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5447171Z DM.PersonalGateway 5ac4ea91-06f9-4131-beda-b62f784a4462 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MGPS d940cd9e-09e6-d93e-fd53-872c9aca4ae4 F098D97E [DM.Pipeline.Common] Non-gateway exception encountered in activity scope: Microsoft.Data.Mashup.MashupValueException (0x80004005): MySQL: Fatal error encountered during data read.
at Microsoft.OleDb.Serialization.PageReaderDataReader.Read()
at Microsoft.Data.Mashup.MashupReader.Read()
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.AdoBinaryWriterSerializer.<Read>d__11.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.AdoBinaryWriterSerializer.<Serialize>d__10.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewaySerializer.<SerializeAdoQueryResponse>d__15.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewaySerializer.<SerializeImpl>d__14.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewaySerializer.<>c__DisplayClass13_0.<<Serialize>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.<ExecuteInActivity>d__5.MoveNext()
DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5583065Z DM.PersonalGateway 5ac4ea91-06f9-4131-beda-b62f784a4462 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MGPS d940cd9e-09e6-d93e-fd53-872c9aca4ae4 14CDA3E0 [DM.Pipeline.Common.TracingTelemetryService] Event: FireActivityCompletedWithFailureEvent (duration=214, err=MashupValueException, rootcauseErrorEventId=0)
DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5583065Z DM.PersonalGateway 1041df16-9fa3-481c-b1d3-613a8a1f7155 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MDSR d940cd9e-09e6-d93e-fd53-872c9aca4ae4 959E5FDF [DM.GatewayCore] Error serializing response: Microsoft.Data.Mashup.MashupValueException (0x80004005): MySQL: Fatal error encountered during data read.
at Microsoft.OleDb.Serialization.PageReaderDataReader.Read()
at Microsoft.Data.Mashup.MashupReader.Read()
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.AdoBinaryWriterSerializer.<Read>d__11.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.AdoBinaryWriterSerializer.<Serialize>d__10.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewaySerializer.<SerializeAdoQueryResponse>d__15.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewaySerializer.<SerializeImpl>d__14.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewaySerializer.<>c__DisplayClass13_0.<<Serialize>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.<ExecuteInActivity>d__5.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewaySerializer.<Serialize>d__13.MoveNext()
DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5951900Z DM.PersonalGateway 1041df16-9fa3-481c-b1d3-613a8a1f7155 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MDSR d940cd9e-09e6-d93e-fd53-872c9aca4ae4 727CA6CB [DM.Pipeline.Diagnostics] Exception object created [IsBenign=True]: Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.MashupDataAccessValueException: Mashup expression evaluation error. Reason: .; ErrorShortName: MashupDataAccessValueException[ErrorCode=-2147467259,HResult=-2147467259]/Wrapped(MashupValueException)[ErrorCode=-2147467259,HResult=-2147467259]
DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5951900Z DM.PersonalGateway 1041df16-9fa3-481c-b1d3-613a8a1f7155 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MDSR d940cd9e-09e6-d93e-fd53-872c9aca4ae4 8AA61592 [DM.Pipeline.Diagnostics] Exception data: DM_ErrorDetailNameCode_UnderlyingErrorCode = <pi>-2147467259</pi>
DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5951900Z DM.PersonalGateway 1041df16-9fa3-481c-b1d3-613a8a1f7155 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MDSR d940cd9e-09e6-d93e-fd53-872c9aca4ae4 082653A2 [DM.Pipeline.Diagnostics] Exception data: DM_ErrorDetailNameCode_UnderlyingErrorMessage = <pi><pi>MySQL: Fatal error encountered during data read.</pi></pi>
DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5951900Z DM.PersonalGateway 1041df16-9fa3-481c-b1d3-613a8a1f7155 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MDSR d940cd9e-09e6-d93e-fd53-872c9aca4ae4 6A5E25DC [DM.Pipeline.Diagnostics] Exception data: DM_ErrorDetailNameCode_UnderlyingHResult = <pi>-2147467259</pi>
DM.PersonalGateway Error: 0 : 2018-08-21T22:28:05.5951900Z DM.PersonalGateway 1041df16-9fa3-481c-b1d3-613a8a1f7155 ca91a637-6ebc-e1b7-c11e-271c0f7a5ca4 MDSR d940cd9e-09e6-d93e-fd53-872c9aca4ae4 7BA84428 [DM.Pipeline.Diagnostics] Exception data: Microsoft.Data.Mashup.ValueError.Reason = <pi>DataSource.Error</pi>

Highlighted
fhendrick Advocate I
Advocate I

Re: Cannot connect to the mashup data source

Hi,

 

I had a call with Microsoft, they asked me to put privacy level to PRIVATE in the desktop, re-publish, then set privacy = PRIVATE in the PBI online service too (in the gateway settings we're using).

 

It solved the issue.

 

Cheers,

 

F.

Helpful resources

Announcements
Announcing the New Spanish Forum

Announcing the New Spanish Forum

Do you need help in Spanish? Check out our new Spanish community section.

April 2020 Community Highlights

April 2020 Community Highlights

Info on our Super Users, MBAS content and badges, and updates to our support articles. - Read the full Community Highlights.

MBAS Gallery 2020

MBAS Gallery 2020

Watch Microsoft Business Applications Summit sessions on-demand.