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l8sk8r Frequent Visitor
Frequent Visitor

Cannot add JIRA app

Hello

 

I added two JIRA apps by accident to our powerbi account. I have now removed both but I wanted to add the app back again but when I try to get it stops and does not add the app. I asked another user to test adding the app but the same occurs. Is there a problem adding this app currently or is there an issue with our power bi account?

 

Many thanks

 

Dan

2 ACCEPTED SOLUTIONS

Accepted Solutions
Moderator v-qiuyu-msft
Moderator

Re: Cannot add JIRA app

Hi @l8sk8r,

 

Based on my test, it's able to get JIRA apps. You can go to Apps section in Power BI service, click on Get apps button, search for the JIRA, click on Get it Now button, it will prompt you enter URL and select Basic authentication, type your valid account and password. 

 

q3.PNG

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
l8sk8r Frequent Visitor
Frequent Visitor

Re: Cannot add JIRA app

Ok I seem to be add the JIRA connector ok today. Strange.

Thanks for checking/testing your end though.

D

4 REPLIES 4
Moderator v-qiuyu-msft
Moderator

Re: Cannot add JIRA app

Hi @l8sk8r,

 

Based on my test, it's able to get JIRA apps. You can go to Apps section in Power BI service, click on Get apps button, search for the JIRA, click on Get it Now button, it will prompt you enter URL and select Basic authentication, type your valid account and password. 

 

q3.PNG

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
l8sk8r Frequent Visitor
Frequent Visitor

Re: Cannot add JIRA app

Ok I seem to be add the JIRA connector ok today. Strange.

Thanks for checking/testing your end though.

D

Moderator v-qiuyu-msft
Moderator

Re: Cannot add JIRA app

Hi @l8sk8r ,

 

As the issue is resolved now, may I close this thread? 

 

Best Regards,
Qiuyun Yu 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
l8sk8r Frequent Visitor
Frequent Visitor

Re: Cannot add JIRA app

Hi

 

Yes this thread can be closed.

 

Thanks

 

Dan