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Hi All,
We have a customer that wants to sign up for Power BI pro, however we are unable to sign up to power BI as we are getting the error.
"We can't finish signing you up.
Your IT department has turned off signup for Microsoft Power BI.
Contact them to complete signup."
They do have a work domain, but they are not linked to office 365. I thought this error only occurs when the user accounts are being blocked from within office 365, but the domain is not linked to office 365. Also I thought office 365 was removed as a requirement for Power BI.
Any assistance would be appretiated.
Regards,
Al
Solved! Go to Solution.
Hi @Albe,
Based on my research, the issue can be caused by that your organization's IT administrator has disabled self-service signup for Power BI. I would suggest you run the PowerShell command below to allow your existing users to sign up for Power BI:
Set-MsolCompanySettings -AllowAdHocSubscriptions $true
Reference:
How can I allow users to join my existing Office 365 tenant?
Unable to add Power BI to Office 365 partner subscription
Best Regards,
Qiuyun Yu
Hi @Albe,
Based on my research, the issue can be caused by that your organization's IT administrator has disabled self-service signup for Power BI. I would suggest you run the PowerShell command below to allow your existing users to sign up for Power BI:
Set-MsolCompanySettings -AllowAdHocSubscriptions $true
Reference:
How can I allow users to join my existing Office 365 tenant?
Unable to add Power BI to Office 365 partner subscription
Best Regards,
Qiuyun Yu
Can you please post this to issues section.
Types they provide at issues are not applicable. Service seems more relevant.