cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Lemans53 Frequent Visitor
Frequent Visitor

Cannot Load model

This morning we are experiencing problems accessing any of our published PowerBI Dashboards (please see error message below) (UK Based)

PowerBI cannot load 071220 screenshot.PNG

 

 

 

 

 

Could someone please advise of when the service will be restored ?

 
1 ACCEPTED SOLUTION

Accepted Solutions
venal New Contributor
New Contributor

Re: Cannot Load model

@Lemans53 

There was an outage happened yesterday and Product Group Team resolved the issue and removed the comments from the support page.

 

Please check and confirm the same.

 

If this post helps, then please consider Accept it as the solution to help the other members find it more
If this post was helpful may I ask you to mark it as solution and click on thumb symbol?

 

BR

venal.

View solution in original post

12 REPLIES 12
10246532 Frequent Visitor
Frequent Visitor

Re: Cannot Load model

we are experiencing the same problem, this morning

sometimes the problem disappers, to reappera later

some users experienced some problems till 1/1/2020; I'm not sure it was the same problem 

 

bye

Luigi

Joe Regular Visitor
Regular Visitor

Re: Cannot Load model

we are experiencing the same problem . Cannot load model

JonasHaggblom Frequent Visitor
Frequent Visitor

Re: Cannot Load model

Have the same problem (Sweden). 

 

The information I got from https://powerbi.microsoft.com/en-us/support/ :

 

Power BI users in North Europe may experience issues viewing, refreshing, or publishing content, as a workaround, users can retry the relevant action. Mitigation applied have increased overall reliability and engineers are continuing to work on full recovery. Additional update will be provided soon.

Tad17 Senior Member
Senior Member

Re: Cannot Load model

Vote for the idea here and accept this as the solution to get more votes: https://ideas.powerbi.com/forums/265200-power-bi-ideas/suggestions/39381916-service-outage-email-upd...

mikekennedy Frequent Visitor
Frequent Visitor

Re: Cannot Load model

I am receiving the same messages... 

Joe Regular Visitor
Regular Visitor

Re: Cannot Load model

It was gone for a while and now the error message is back .

 

 cannotloadmodel.png

davidsora Occasional Visitor
Occasional Visitor

Re: Cannot Load model

I have the same problem... (Portugal)

Microsoft v-jayw-msft
Microsoft

Re: Cannot Load model

Hi @Lemans53 ,

 

Thank you for your feedback, we have reported this situation to Microsoft, we will let you know as soon as there is any progress.

 

Best Regards,

Jay

Community Support Team _ Jay Wang

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

venal New Contributor
New Contributor

Re: Cannot Load model

@Lemans53 

There was an outage happened yesterday and Product Group Team resolved the issue and removed the comments from the support page.

 

Please check and confirm the same.

 

If this post helps, then please consider Accept it as the solution to help the other members find it more
If this post was helpful may I ask you to mark it as solution and click on thumb symbol?

 

BR

venal.

View solution in original post

Helpful resources

Announcements
Coming Soon: T-Shirt Design Contest

Coming Soon: T-Shirt Design Contest

Keep your eyes open for our upcoming T-shirt design contest!

Meet the 2020 Season 1 Power BI Super Users!

Meet the 2020 Season 1 Power BI Super Users!

It’s the start of a new Super User season! Learn all about the new Super Users and brand-new tiered recognition system.

Super User Challenge: Can You Solve These?

Super User Challenge: Can You Solve These?

We're celebrating the start of the New Super User season with our first ever Super User 'Can You Solve These?' challenge.

Power Platform Online Conference

Power Platform Online Conference

Join us for the first ever Power Platform Online Conference!

Top Solution Authors
Top Kudoed Authors