Cannot Load Model

[SachinC]

Hi,

I can connect to a SQL Server repository and my PBIX loads data fine on my desktop.

As soon as I publish the file to my workspace, I get the dreaded:-

----------------------------------------------

Cannot load model

Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.

Please try again later or contact support. If you contact support, please provide these details.

----------------------------------------------

Cannot load model

Couldn't load the model schema associated with this report. Make sure you have a connection to the server, and try again.

Please try again later or contact support. If you contact support, please provide these details.

Activity ID cd551c72-3973......

Request ID 5da5d1f8-73a9....

Correlation ID 41ebebea-2445...

Time Thur 27 2019 16:33:50 GMT +0100 (GMT Summer Time)

Version 13.0.9880.163

Cluster URI https://wabi-uk-south-redirect.analysis.windows.net

All the PowerBI services/health is ok online.  What could it be?

Please help.

THank you.

[vanessafvg]

@SachinC  is this an on prem database and if so have you set up your gateway?

[SachinC]

An Azure SQL DB.

To make things more interesting; through another Office 365 account - by someone publishing the PBIX to their workspace, this works.

However, when I try the above, I get the dreaded Cannot load model.

Please help!

[SachinC]

Any help will be appreciated!

Thank you.