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Hello.
I have the most annoying problem: I can't set my avatar in Power Bi Service. Thats it's all.
I have set it up in My Account in portal.office.com, but when work and share my reports I only see the default avatar.
Any thoughts?
Thanks un advance.
Solved! Go to Solution.
Hi @v-shex-msft,
I am the admin of the site!
I was using only power BI (not any other products of Office 365) and searching I found that I have to set my exchange account.
Now the avatar shows up.
You must have a office outlook or exchange activate in order to have a custom avatar.
Thank you for your time.
Greetings.
HI @jotapece,
How did you change the account avatar? Can you please provide more detail operations steps?
AFAIK, it has a delay when you change and enable to your office services.
Regards,
Xiaoxin Sheng
Hi @v-shex-msft
Here are the steps to change my account avatar:
1. I go to app.powerbi.com
2. I have no option there, so I go to office.com and then my account
3. Then I go to Personal Information and there is my avatar perfectly ok.
The delay is for weeks.... I try to set up again and I wait for weeks and I get the same results.
Thank you!
HI @jotapece,
In fact, I change my avatar yesterday and today it seems update avatar to all my service.(I update through: office -> 'my profile' -> 'upload a new photo')
If your operation haven't updated for a long time, I'd like to suggest you contact to your admin for this.
Regards,
Xiaoxin Sheng
Hi @v-shex-msft,
I am the admin of the site!
I was using only power BI (not any other products of Office 365) and searching I found that I have to set my exchange account.
Now the avatar shows up.
You must have a office outlook or exchange activate in order to have a custom avatar.
Thank you for your time.
Greetings.
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