cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
lanman1
Regular Visitor

Can't connect to Oracle 19 through on prem gateway

We have the 3000.89.6 version of the on prem gateway and are trying to connect to oracle using the 64bit 19.3 ODAC and get the following message when trying to add the datasource.

 

The provider being used is deprecated: 'System.Data.OracleClient requires Oracle client software version 8.1.7 or greater.'

 

We have followed the instructions in the git at Oracle ODAC 18 is supported with additional steps · Issue #2147 · MicrosoftDocs/powerbi-docs · GitHu... and made sure there was no space between the colon in the .NET version.  Any help would be appreciated.

 

We are able to successfully connect from Power BI Desktop installed on the gateway server.  The OS is x64, the gateway services should be x64 as well, correct?

5 REPLIES 5
lanman1
Regular Visitor

As further information, it does appear as we have the ODAC components registered properly.  We're at a loss as to where to go next.  

 

 

ODP.NET, Unmanaged Driver Oracle Data Provider for .NET, Unmanaged Driver Oracle.DataAccess.Client Oracle.DataAcces...

 

Hi,  @lanman1 

If OS is x64, the gateway services should be x64 as well.

After completing these configurations, have you restarted the gateway service?

 

Hope these related document could help:

Desktop-connect-oracle-database 

service-gateway-onprem-manage-oracle 

 

Best Regards,
Community Support Team _ Eason

Thank you for the reply and your input.  Yes, we did restart the gateway service boith with the gateway applucation interface and the OS services.  We also restarted the server multiple times.  We did use those links to get where we are but even though the PowerBI desktop works and Powershell shows the ODAC as registered, the gateway still reports an incorrect version.   

Hi, @lanman1 

If you still have no idea about your problem, you can open a support ticket with MSFT to seek technical support , usually they will have better suggestions.

 

Best Regards,
Community Support Team _ Eason

I have.  Their solution is to switch to ODBC.  I have asked for any information tracking this issue.

Helpful resources

Announcements
Carousel_PBI_Wave1

2023 Release Wave 1 Plans

Power BI release plans for 2023 release wave 1 describes all new features releasing from April 2023 through September 2023.

Power BI Summit Carousel 2

Global Power BI Training

Make sure you register today for the Power BI Summit 2023. Don't miss all of the great sessions and speakers!

Thank you 2022 Review

2022 Monthly Feature Releases

We had a great 2022 with a ton of feature releases to help you drive a data culture.

Top Solution Authors
Top Kudoed Authors