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GunnerJ Helper IV
Helper IV

Can't connect ODBC datasource to gateway

I've sent in a ticket but we weren't able to resolve the issue. I have an ODBC conneciton already setup for my gateway and want to add a second. However when I do so I get an error. I am certain that my info entered is correct. Also I'm able to access the datasource via excel just as a test. I'm hoping someone might know a solution or at least get me close to a resolution.

 

Thank youGateway Error.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support
Community Support

Re: Can't connect ODBC datasource to gateway

Hi @GunnerJ 

 

You can refer to another solved thread "schedule refresh using ODBC (Firebird driver) and Data Gateway" .

Firstly, please create System DSN instead of User DSN in ODBC administrator to points to your data source.

04.PNG

Secondly, follow the guide in this similar thread to add your ODBC data source within the on-premises gateway, then check if you can refresh your dataset. 

 

Or please check your ODBC configuration carefully.

 

Community Support Team _ Dina Ye
If this post helps, then please consider Accept it as the solution to help the other members find it more
quickly.

View solution in original post

1 REPLY 1
Community Support
Community Support

Re: Can't connect ODBC datasource to gateway

Hi @GunnerJ 

 

You can refer to another solved thread "schedule refresh using ODBC (Firebird driver) and Data Gateway" .

Firstly, please create System DSN instead of User DSN in ODBC administrator to points to your data source.

04.PNG

Secondly, follow the guide in this similar thread to add your ODBC data source within the on-premises gateway, then check if you can refresh your dataset. 

 

Or please check your ODBC configuration carefully.

 

Community Support Team _ Dina Ye
If this post helps, then please consider Accept it as the solution to help the other members find it more
quickly.

View solution in original post

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