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acute
Frequent Visitor

Can't access reports

Hi,

 

All my reports are linked to data by Sql Analysis Services and right now none of them are working. I get the below error. I've checked the data bases and they are all working. Just to mention that the reports were working a few hours ago.

 

 

Something went wrong

Unable to load report
Please try again later or contact support. If you contact support, please provide these details.
Activity ID6097ff71-0961-467b-9a86-992e02091dea
Request ID31914a55-9add-e3e3-b4ea-8c1c1f3c0966
Correlation ID79fa92e9-80a9-67d1-2511-4b9dfdeeba73
Status code500
TimeFri Nov 17 2017 14:56:44 GMT+0200 (GTB Standard Time)
Version13.0.3154.166
Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net

31 REPLIES 31
bear
New Member

my users in the netherlands are having troubles when try loading sales analytics dashboard. it is still not working. any fixes?

v-shex-msft
Community Support
Community Support

Hi @acute,

 

It seems an known issue which has been released last friday, please check your reports to ensure if it can works on your side.


Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin
If this post helps, please consider accept as solution to help other members find it more quickly.

I am facing the similar issue in Inida now.

 

I have upload the PBIX file to one drive and connect the Power BI Servicerrore through One Drive Business.

 

THe dashboard tiles being refresheed but not able to access the Report.

 

Suprisingly, If I tried to reload the data again the report works file but when I refresh the PBIX to one drive with latest data , the report stopped working showing error Unable to load report.

 

Something went wrong
Unable to load report
Please try again later or contact support. If you contact support, please provide these details.
Activity ID97c64675-5384-43e3-ba51-0f67a0d76b78
Request ID98069dc8-26d0-7dc8-ea4e-7cd17d1cbe19
Correlation IDdf5a0b0b-bfd4-1093-34b4-2ec90dc076de
Status code500
TimeMon Jan 15 2018 19:06:17 GMT+0530 (India Standard Time)
Version13.0.3847.155
Get help
 
pl resolve

 

Joe
Advocate II
Advocate II

working now !!

fsaiyed
Frequent Visitor

working now (UK)

saadr
Regular Visitor

It's Working now !

Confirmed working

Joe
Advocate II
Advocate II

Something went wrong

 

Unable to load report

Please try again later or contact support. If you contact support, please provide these details.

Activity ID53ef5a56-bf6f-4b90-bec9-3d56a1090dcd

Request IDe635bb90-3611-36d7-41b3-7ad9daaebd6d

Correlation ID39c2985a-8a83-a08b-bf98-b560a489b9ce

Status code500

TimeFri Nov 17 2017 11:07:58 GMT-0500 (Eastern Standard Time)

Version13.0.3074.197

Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net

Get help

Joe
Advocate II
Advocate II

PBI service is not working. Cannot open reports (location NYC)

PowerAnalytics
Advocate II
Advocate II

Same in Portugal. All reports down in Organization.

saadr
Regular Visitor

Same in France

rjg2g11
Advocate I
Advocate I

Yes having issues opening reports on Power Bi Service. 

 

We can open reports on iPad (via the app), however its providing reports that were published months ago!

 

From the UK

uk_tj
Advocate IV
Advocate IV

Some users on North Europe are unable to open reports. Engineers are actively investigating the issue. Next Update @11/17/2017 08:00 PST

darranm
Advocate II
Advocate II

Strangely enough (although it took a long time), some reports still work from within the Windows 10 Power BI App (viewer, not desktop), however it seems unreliable.

 

Definitely an issue.

DomChung
Helper I
Helper I

The App has now stopped working

So, reports of an outage coming in from all over the globe but the support status says "No known issues: Power BI is running smoothly ". Hmmm..

(Mobile app) Dashboards not working, only when we go to report.

Anonymous
Not applicable

Same her in Iceland

 

Something went wrong

Unable to load report
Please try again later or contact support. If you contact support, please provide these details.
Activity IDb47a5c64-8d3e-4f81-850e-d79b43e9de98
Request IDe3d561df-3151-785f-0b24-f70a805867d4
Correlation ID54c6e252-2657-572c-25c7-1f4bba57f813
Status code500
TimeFri Nov 17 2017 14:07:03 GMT+0000 (Greenwich Standard Time)
Version13.0.3074.197
Cluster URI https://wabi-north-europe-redirect.analysis.windows.net

uk_tj
Advocate IV
Advocate IV

Ditto from me in the UK

fsaiyed
Frequent Visitor

Exact same issue. Restarting ssas didnt help. In UK

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