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kmccormick Frequent Visitor
Frequent Visitor

Can't Publish from Nov. 2017 Release of Desktop

Hello,

 

When I hit "Publish" from the Nov. 2017 version of Power BI Desktop, nothing happens. I don't even get an error dialog box. I have tried reinstalling and repairing the installed version, but nothing seems to work. I reinstalled the Oct. 2017 version and was able to publish again. Is anyone else having this issue? What can I do to resolve it?

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Accepted Solutions
kmccormick Frequent Visitor
Frequent Visitor

Re: Can't Publish from Nov. 2017 Release of Desktop

I received a response from my ticket - they said it is a known issue and they're working to fix it, but in the mean time to use the October 2017 version. 

15 REPLIES 15
Super User
Super User

Re: Can't Publish from Nov. 2017 Release of Desktop

Hi @kmccormick

 

Are you able to install Power BI Desktop from the Windows Store?

 

If not I would suggest possibly going back to the Download location and re-download the file, because at times there are some bugs, and they release an updated version to resolve those bugs.

 

I tried it also, and it appears to not be working.

 

As an alternative you can go into the Power BI Service, and upload the file via the Get Data experience.


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kmccormick Frequent Visitor
Frequent Visitor

Re: Can't Publish from Nov. 2017 Release of Desktop

@GilbertQ - Thanks for the reminder about the Get Data experience on Power BI Service. That does work to update my reports.

 

I have tried redownloading the update almost everyday since it was released - both from the Power BI website and the Windows Store, but the Publish options still don't bring anything up. Even though I can do it from the Service, it's really annoying not to be able to push updates from Desktop. 

kmccormick Frequent Visitor
Frequent Visitor

Re: Can't Publish from Nov. 2017 Release of Desktop

Actually, uploading files directly to Power BI Service only works to upload/update a dataset. It won't upload a new report or changes to an existing report, only update the data for reports that already exist.  

 

So I'll be stuck in the October 2017 update until I can get this figured out.  

 

 

Community Support Team
Community Support Team

Re: Can't Publish from Nov. 2017 Release of Desktop

HI @kmccormick,

 

Have you try to clean up the cache and re-sign in power bi account? I think the issue may due to power bi can't recognize account.

BTW, I also test on last version and can't reproduce this issue.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
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kmccormick Frequent Visitor
Frequent Visitor

Re: Can't Publish from Nov. 2017 Release of Desktop

@v-shex-msft - thanks for the suggestion! It didn't work though Smiley Sad

kpmaster2k Frequent Visitor
Frequent Visitor

Re: Can't Publish from Nov. 2017 Release of Desktop

The same thing happens to me, I'm updating to windows 10 to see if that's the problem, I currently have windows 8.1 Smiley Frustrated

Community Support Team
Community Support Team

Re: Can't Publish from Nov. 2017 Release of Desktop

Hi @kmccormick,

 

Since I can't reproduce your issue with similar version, I'd like to suggest you create a support ticket for this.

Power bi support

Support Ticket.gifSubmit a support ticket

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



For learning resources/Release notes, please visit: | |
shaunga59 Frequent Visitor
Frequent Visitor

Re: Can't Publish from Nov. 2017 Release of Desktop

Having the same problem today, Windows 10 - all software up to date.

Hit the publish button and othger than a prompt to save - nothing happens

Will be trying a new download but sounds ominous, tried several reports

Community Support Team
Community Support Team

Re: Can't Publish from Nov. 2017 Release of Desktop

HI @kmccormick,

 

Update:  Similar issue ticket has been created at CRI 51686230, will update here if there are any ETA.

 

Regards,

Xiaoxin Sheng

Community Support Team _ Xiaoxin Sheng
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.



For learning resources/Release notes, please visit: | |

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