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Bhartman30 Regular Visitor
Regular Visitor

Can't Pin Visualization to Dashboard

Get the error "Sorry, can't pin this visualization yet. Please try again. We're working on this feature. Please send us any other feedback about Power BI."

 

The visual is a simple card that I have pinned before from the same report. Any one else experiencing issues?

17 REPLIES 17
Community Support Team
Community Support Team

Re: Can't Pin Visualization to Dashboard

Hi @Bhartman30,

 

By my tests, I cannot reproduce your issue in my site.

 

It maybe a temporary issue. Please try to "Edit Report", then re-save it on Power BI Service to see if the visuals can be pinned to dashboard properly.

 

You also could re-create the card visual in Power BI Desktop and republish it to check if visual can be pinned to dashboard successfully?

 

If you still have this issue, could you share a dummy pbix file which can reproduce the issue, so that we can help further investigate on it? You can upload it to OneDrive or Dropbox and post the link here. Do mask sensitive data before uploading.)

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
anosul Frequent Visitor
Frequent Visitor

Re: Can't Pin Visualization to Dashboard

Hello,

I have the same issue with pinning visualization on dashboards.

In my case the issue is reproduced only in workspaces functionality.
In personal workspace all visualizations pin to dashboard perfectly.

Pin Live Page functionality works in both cases.

Also, I've tried resave report in workspace but I got one more error:
Something went wrong
Unable to save the report
Please try again later or contact support.

pmalzTB Frequent Visitor
Frequent Visitor

Re: Can't Pin Visualization to Dashboard

I'm getting this same issue. I tried with many different visuals and I can't pin any of them. I also tried to save a copy of the report and that also did not work. 

 

Any additional help would be great!

nollc Frequent Visitor
Frequent Visitor

Re: Can't Pin Visualization to Dashboard

Same. Getting very frustrated with the service. This has been happening for at least a few days.

RapidPulse Visitor
Visitor

Re: Can't Pin Visualization to Dashboard

Getting the same error on some, but not all, of our workspaces

anosul Frequent Visitor
Frequent Visitor

Re: Can't Pin Visualization to Dashboard

Looks like error is produced only for reports that were created in latest desktop versions of Power BI.

Community Support Team
Community Support Team

Re: Can't Pin Visualization to Dashboard

Hi @anosul,

 

What's version of Power BI Desktop do you use?

 

By my test with this latest version of Power BI Desktop, I cannot reproduce your issue for Pin visuals.

 

version.PNG

 

In addition, where Azure Service do you host?

 

host region.PNG

 

Best Regards,

Cherry

Community Support Team _ Cherry Gao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
anosul Frequent Visitor
Frequent Visitor

Re: Can't Pin Visualization to Dashboard

Hello

My version is 2.60.5169.4101

PBI version.png

Host is located in Europe.

anosul Frequent Visitor
Frequent Visitor

Re: Can't Pin Visualization to Dashboard

Hello,

I've just found workaround for pinning visualization to dashboard.

Required steps 🙂
1. Remove report and related dataset from service.
2. Publish report one more time from desktop version.
3. Pin appropriate visual to dashboard.

P.S. Re-saving or republishing doesn't help, only remove and publish in my case.

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