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Resolver I
Resolver I

CRM Dynamics Refresh Error

I am having no problems on my desktop refreshing my CRM data with the connection noted in the attached image, but in the service it the refresh always fails with the same message as noted in the error message.  Can someone help?  I believe I have credentials working.  So I have to manually update this everyday.

 

Razorbx13_1-1593961696197.png

 

 

Razorbx13_0-1593961675248.png

 

1 ACCEPTED SOLUTION

This is resolved.  It was the Privacy item - needed to be set to NONE.  Now refreshes fine.

View solution in original post

3 REPLIES 3
Community Support
Community Support

Hi @Razorbx13 

 

Does the privacy level is consistent in both desk and service? Did you try to use the OAuth in service?

 

If you connect to Dynamics CRM online, you would need to enter the OrganizationData.svc URL and use oAuth2 authentication method to connect to the data source.

 

 

 

Community Support Team _ Dina Ye
If this post helps, then please consider Accept it as the solution to help the other members find it more
quickly.

Still getting the error.  I open the model on the desktop and it works fine using the Common Data Service login with credentials below working with no problems (see left image).  I mimic this on the PowerBI Service (on the right), and the sign in seems to take.  Still get the error below.

 

Razorbx13_2-1594040507804.png

 

 

Razorbx13_0-1594040396949.png

 

Razorbx13_1-1594040469233.png

 

This is resolved.  It was the Privacy item - needed to be set to NONE.  Now refreshes fine.

View solution in original post

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