CRM Dashboard / Power Bi permissons

[Anonymous]

Hi,

I have an issue with permissons in CRM dashboards. I created several Dashboards in CRM with Power BI Content. I then gave permission to the respective users. These users now have permisson issues. Sometimes the Dashboard loads as expected and they can access the data, sometimes it says "this content is not available". After reloading the Dashboard sometimes is accessable again.

As admin i had the same issue. Dashboard does not load saying "content is not available" but when i open the Dashboard in Power Bi via the respective button, i have no issues.

Does anybody have/had similar issues and can help me here?

Thanks in advance

Best Regards

Dennis

[v-shex-msft]

HI @Anonymous,

I think this issue may related to azure data service or networks status.

If you can please use fiddler trace these status when you open dashboard and open support ticket with these trace log/sessions to power bi team.

Fiddler Trace

Fiddler is a free tool from Telerik that monitors HTTP traffic. You can see the back and forth with the Power BI service from the client machine. This may show errors and other related information.

submit a support ticket

Regards,

Xiaoxin Sheng