CDS manual refresh does not work

[Ivayla]

I have a report that imports data from a power app, using Common Data Service. When new data is entered into the Power App and I perform a manual refresh in Power BI desktop the new data is visible. On the same dashboard, but published i a workspace, the data is not visible after a manual refresh.

[v-xiaotang]

Hi @Ivayla 

could you show us the screenshots without sensitive information of report(new data is visible) and dashboard(new data is unvisible) after you refersh manually? and did a error prompt box jump out at the top after refresh? and how did you pin the visual of report to dashboard? (single visual/ whole page)

Best Regards,

Community Support Team _ Tang

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[Ivayla]

Hi,

here is the screenshot from the report in the workspace:

here is the same report in Power BI Desktop (data entries are visible):

I just mentioned that it looks the same way (no data visible) also after the scheduled refresh

[v-xiaotang]

Hi @Ivayla 

thanks for your reply.

emm, it's weird. the same datasource, in desktop the data is visible but on service is unvisible after manual refresh. and there's no error message on the top of service report.
I find a link for you, please see if it can help:
https://community.powerbi.com/t5/Service/Power-BI-service-data-not-visible-anymore-after-auto-refres...

Best Regards,

Community Support Team _ Tang

If this post helps, please consider Accept it as the solution✔️ to help the other members find it more quickly.