CAN'T SEE POWERBI MENU

[Anonymous]

Hi everyone,

Is not possible to see any MENU in powerbi Service.

http://prntscr.com/pwwfnn

thanks in advance

[v-xuding-msft]

Hi @Anonymous ,

Can you see Power BI menu now? If you solve the issue, please mark the helpful answer as a solution. Welcome to share your own method. Many people who encounter the same issue will benefit here.

Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[Anonymous · Accepted solution]

Hi @v-xuding-msft 

Problem solved but with different kind of solution.

First of all , just to inform others , in case that you want to use external e-mail of your organization account , when you upload the PBIX report in PowerBI service then is not possible to see any menu except report menu.

In order to see, all functionalities, you must use internal e-mail like Yourname@yourcompanyname.onmicrosoft.com . If you use this kind of e-mail everything will work great.

Thanks

[v-xuding-msft]

Hi @Anonymous ,

It works fine in my machine. And I don't find others encounter the issue either. 

Please try to check if it works fine in other machines. And then clear your website cache and reboot your machine.

Best Regards,

Xue Ding

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.