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Veles Member

Blank user in report usage metrics

I've had a look at my report useage metrics today and I've been getting lots of views with a blank username since 29th September.


Not only that but the volume of these views is unusually high. Usually I wouldn't expect to have more than 10 views in a day for one report but on one of these days there are over 100,000 views with this blank user.


Anyone got any ideas what is causing this?

Community Support Team
Community Support Team

Re: Blank user in report usage metrics

Hi @Veles,


Based on my test, I cannot reproduce your issue here.




You can create a ticket for help here.


Support Ticket.gif




Community Support Team _ Frank
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
aconery New Member
New Member

Re: Blank user in report usage metrics

Were you ever able to find a solution to this? I am experiencing the same issue on some highly sensitive information and would like to know who is looking at the report/fix it so that it does not happen again. 


Thank you!

Veles Member

Re: Blank user in report usage metrics

No still having the same issue Smiley Sad