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Helper II
Helper II

Bing Map not working in BI Service

Good day,


Would appreciate assistance on below:


A Bing Map which has been working for several months in the BI Service is not longer working.  It shows a full map of the world, and is not filtering for selections.  It is working fine in the Desktop.  I have republished from the Desktop but still not working in the Service.


Many thanks



Hi @karen,


I was not able to reproduce this problem on my side. Which Map visual did you use in your report? If possible, would you please share your .pbix file so that I can test on my service to see it problem persists?



Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Same issue here,


Visuals are working in desktop but in service. I have a map of the world with no locations. This published dashboard was working perfectly for years and suddently stopped working around last week.


I have tried all the quick fixes found in the community :

Log in Log out of service

Change Category of longitude and latitude data to Numeric with decimal and back.


I use the latest version of PBI (2.59.5135.781) and this issue is really a big one for us.


I have posted on this thread :


Please help me!


Thank you in advance!





Frequent Visitor

Hi Yuliana, it must have been a temporary glitch, as the maps are now working as they should be.

Thanks for you response.

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