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equerystrian
Frequent Visitor

Azure Maps TomTom Integration Not Working?

This feature is in Preview so no idea where we go for support: Getting started with the Azure Maps Power BI visual | Microsoft Docs

Sometime between yesterday and today, the TomTom integration for custom radius selection for Azure Maps in Power BI is no longer working on either Power BI Desktop or on Powerbi.com, at least for myself and several other Power BI Pro users. This is supposed to be a free (preview) feature included with the Azure Maps visual and was working yesterday morning US, but neither I nor other users testing can see the selection tools anymore. See screenshots below.

 

Should look / work like this and did until sometime July 13 2021 https://circyl.co.uk/power-bi-improvements-for-march-2021/ 

Azure Map Selection Visual WorkingAzure Map Selection Visual Working

 

But instead having the control enabled on the Azure Map visual seems to be blocking the point plotting, even with a tiny dataset test from https://data.world/aewart/project-2-data/workspace/file?filename=stores.csv So not only do we no longer have the time or distance selection filtering functionality, we don't see map points either. If the selection control is disabled (default), then the map points display. 

 

Azure Map Visual with Selection EnabledAzure Map Visual with Selection EnabledAzure Map Visual with Selection Disabled (default)Azure Map Visual with Selection Disabled (default)

1 ACCEPTED SOLUTION
equerystrian
Frequent Visitor

Update: this issue required a fix from the Azure Maps team, see Azure Maps Power BI Integration Not Working? - Microsoft Q&A

View solution in original post

3 REPLIES 3
equerystrian
Frequent Visitor

Update: this issue required a fix from the Azure Maps team, see Azure Maps Power BI Integration Not Working? - Microsoft Q&A

equerystrian
Frequent Visitor

Thank you Henry but I think you're not testing the same scenario as I mentioned above. We had functioning Azure Maps published within workspaces, and they still work when the Map Selection control feature is disabled. However, the TomTom arrow no longer appears at the bottom (see screenshot and blog link above). It is the TomTom integration that seems to be at issue. 

v-henryk-mstf
Community Support
Community Support

Hi @equerystrian ,

 

According to your description, the reason why some of your users have this error is because the azure map visual function in preview is turned off by default. You need to manually open it in the setting. After publishing to the service, it also needs to be turned on in the admin portal->tenant setting. I did a test, when it is turned on, azure map visual can be used normally.

vhenrykmstf_1-1626400727725.png

vhenrykmstf_2-1626400744152.png

vhenrykmstf_3-1626400755844.png

I hope it will be helpful to you.


Best Regards,
Henry


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