Automatic data refresh not working

[sky54000]

Hello,

I planned some automatic refresh along the day for my powerBi reports. It succeed, but my data are not refreshed, I get empty results from my data-sources. So the refresh is marked as succeed but it obviously did not, because I get 0 value almost everywhere:

Before refresh:

After the refresh:

I havn't PowerBi gateway installed on my computer but I have seen that is not mandatory to planned automatic refresh. My data are coming from a Sharepoint system and an SQL database of Dynamic AX.

If I use the refresh system of PowerBi software it is working nicely.

Does anybody have a clue on why it is doing this ?

Does anybody faced the same issue ?

Sincerely yours,

Robin.

[v-shex-msft]

Hi @sky54000,

Did these refresh operations successes? Can you please provide more detail informations about this?(refresh log, history)

BTW, did you use a on premise version of dynamic AX? If this is a case, you still need to install gateway to handle on premise data source refresh.

Regards,

Xiaoxin Sheng

[sky54000]

Hi @v-shex-msft,

Thank you for your answer. Yes these refresh operations succeed, so I get no errors at all. Because of that, I have no logs or history to provide, it only say succeed. I did not use a on permise version of dynamic AX, in fact I'm connected directly to the database and I encountered no problem with the refresh of this data-source. My problem is only with the data coming from Sharepoint, espacially with those from merged queries. And what is confusing me more, is that a part of those data are refreshed well but another part is like "deleted".

Sincerely yours,

Robin.