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Moderator v-qiuyu-msft
Moderator

Re: ArcGIS map not displaying in Web

"Pro free" means Pro Trail user. You can verify that you have a Pro trial account by going to the gear* icon and selecting **Manage personal storage.

 

powerbi-pro-trial3.png

 

Best Regards,
Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
andylj123 Frequent Visitor
Frequent Visitor

Re: ArcGIS map not displaying in Web

Qiuyun hi,  thanks for your prompt reply.  I can confirm that I am a 'Pro Trial User,  but the ArcGIS Maps is not listed within the 'general' menus items.  Please advise what I need to do to enable it.

 

Regards

 

Andy

satish Frequent Visitor
Frequent Visitor

Re: ArcGIS map not displaying in Web

We have a Pro user licence and still do not see option to enable AtcGIS map in settings. 

 

I have it enabled in Tenant level.

andylj123 Frequent Visitor
Frequent Visitor

Re: ArcGIS map not displaying in Web

Please advise where I can find the settings related to 'Tenant Level'. Regards Andy 

Moderator v-qiuyu-msft
Moderator

Re: ArcGIS map not displaying in Web

We found many communities come across the issue about ArcGIS Maps display blank in Power BI Service, and we already involved senior engineer to look into this issue. Please pay attention to Vicky_Song 's post in this same thread: Australia maps.

 

Best Regards,
Qiuyun Yu 

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Moderator v-qiuyu-msft
Moderator

Re: ArcGIS map not displaying in Web

I got the internal feedback from the product team, they said

 

"We have made the initial checkin. So now it’s a matter of pushing this up the trains and verifying that there are no issues with the fix.

Presently this is a stretch for 11/11. We are discussing the schedule with release management and will update once we have more definitive answers."

 

ArcGIS Geo-Spatial visuals in PBI.com should be available quickly, stay tuned. Smiley Happy

 

Best Regards,

Qiuyun Yu

Community Support Team _ Qiuyun Yu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
saunders Regular Visitor
Regular Visitor

Re: ArcGIS map not displaying in Web

Thanks heaps for the update, very much appreciated.

robrien6 Regular Visitor
Regular Visitor

Re: ArcGIS map not displaying in Web

hi,

 

Is there any further update on the lack of availability for ArcGIS maps in the service?

 

Or is there a workaround/escalation that fixes it?

 

Thanks,

Russ

ibarrau Established Member
Established Member

Re: ArcGIS map not displaying in Web

Robrien6, today there was un update. I don't know for other users, but for PRO, ESRI is working on service. It shows a pop-up of licence and agreements.

 

Enjoy, I am testing a lot right now.

andylj123 Frequent Visitor
Frequent Visitor

Re: ArcGIS map not displaying in Web

Fantastic, thanks to the Power BI team for  fixing.

 

Regards

 

Andy

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