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ctaylor Frequent Visitor
Frequent Visitor

ArcGIS Dashboard Tile WIll Not Render on Initial Load

I have an ArcGIS map pinned to a dashboard.  When the dashboard first loads, the map is blank.  If I click it and go to the report page where it is pinned from and return to the dashboard the map will now render on the dashboard.

 

Attached are snippets from the dashboard. 

 

Does anyone have any insight on this issue?  It almost seems like the dashboard doesn't kick off the initial load screen that is seen on the report page and therefor cannot render.  But once the map is initialized (on the report page) it is then viewable on the dashboard.

 

Thoughts?

 


arcgis_onload.PNGOnLoadarcgis_after.PNGAfter clicking report page and returning to dashboard

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
v-lid-msft Super Contributor
Super Contributor

Re: ArcGIS Dashboard Tile WIll Not Render on Initial Load

Hi @ctaylor ,

 

It may because it is a third-part visual, we suggest you to refresh the dashborad as a workaround.

 

Best regards,

Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

View solution in original post

2 REPLIES 2
v-lid-msft Super Contributor
Super Contributor

Re: ArcGIS Dashboard Tile WIll Not Render on Initial Load

Hi @ctaylor ,

 

It may because it is a third-part visual, we suggest you to refresh the dashborad as a workaround.

 

Best regards,

Community Support Team _ Dong Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

View solution in original post

ctaylor Frequent Visitor
Frequent Visitor

Re: ArcGIS Dashboard Tile WIll Not Render on Initial Load

@v-lid-msft 

 

I was hoping there was a solution, but it doesn't seem that there is.  I have tried to refresh the dashboard tiles and that doesn't seem to work correctly.  Looks like I will have to use a different map for this particular visual if I continue to want to pin it to the dashboard.

 

Thanks

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