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djiskra Frequent Visitor
Frequent Visitor

Adding a user to a subscription sends email to everyone already subscribed "has shared a dashboard"

When we add a new user to a subscription an email is sent to all the people that were already subscribed that the person doing the adding "has shared the dashboard with you".

 

Is there a way to stop these emails from going out at all?

3 REPLIES 3
Community Support Team
Community Support Team

Re: Adding a user to a subscription sends email to everyone already subscribed "has shared a da

hi, @djiskra 

I have test on my side,

there is no emails is sent to all the people that were already subscribed.

Could you share your details steps with screenshots for us?

 

Best Regards,

Lin

Community Support Team _ Lin
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
djiskra Frequent Visitor
Frequent Visitor

Re: Adding a user to a subscription sends email to everyone already subscribed "has shared a da

Thanks, Lin. 

 

Sorry for the delay. Here is a screenshot of the settings of the subscription.

Capture.JPG

djiskra Frequent Visitor
Frequent Visitor

Re: Adding a user to a subscription sends email to everyone already subscribed "has shared a da

Note that before saving we always uncheck the "give access" checkbox.

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