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DavidB023 Member
Member

Actualization problem

 

Hi everybody,

 

I have a problem with one of my repports when I want to actualize it, here is my error :

 

 

erreur.PNG

 

I observ one thing, when I deleted this repport and when I publish it again from Desktop to Service, the first actualization worked but after it, it never worked..

 

I used " One premises data gateway (personnal mode) " and I always checked my connexion and every other repports worked, based on same kind of source, only Excel...

 

I posted this message here before contacting the support.

 

Thanks

 

Best regards

David B 

2 REPLIES 2
Community Support Team
Community Support Team

Re: Actualization problem

Hi @DavidB023,

 

Would you please translate the error message to English?

 

What does "actualize it" mean? Just open and view report? Or click to reresh the report?

 

When you delete the report and re-publish it to service, please configure data gateway again for it.

 

Regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
DavidB023 Member
Member

Re: Actualization problem

Hi @v-yulgu-msft,

Sorry, here is the message in english : "An error occurred while processing data from the dataset.
Réesayer later or contact the support"

 

Yes, actualize mean refresh, when I try to refresh manually or automatically, I always have this error.

Of course, when I delete and I publish my repport again to Power Bi, I configure my gateway with a check on the data source..

Thanks

Best regards

David