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Hi I have several dashboards and reports within the company that have different access levels.
Somehow already 3 persons have lost their access to reports since the early beginning of 2019!
Last year they were available to see the content, but now they cannot see the reports although they are on the list in Row Level Security. Two persons should have the access to all reports, and one only country-based.
I have tried to remove and add role, but without success.
Please help as these are very important reports and it is important that they see company data on-time.
Solved! Go to Solution.
Hello @v-yuezhe-msft
I think I have found the issue. The users were run out of power bi trial licences. Such a shame that for only looking at reports they need to have PRO version as I have. But the case is solved now!
Thank you for your time and effort.
BR
Anni
Hello @v-yuezhe-msft
I think I have found the issue. The users were run out of power bi trial licences. Such a shame that for only looking at reports they need to have PRO version as I have. But the case is solved now!
Thank you for your time and effort.
BR
Anni
@Anonymous,
I am unable to reproduce this issue on my side. What is the result when you Test as role in Power BI Service for those who are not able to view data?
Regards,
Lydia
Hello @v-yuezhe-msft
The dashboard has information for all countries' users and they are already grouped into countries so they don't see what is the growth and revenue for other countries. Only upper level employees can see this information.
In RLS I can see that members do have the access to this dashboard. They are in the list, also their colleagues can see the report.
@Anonymous,
What do you mean a workspace with global access?
In your scenario, you would need to add all the user as RLS role members following the guide in this article, and share the dashboard to these users.
Regars,
Lydia
The message users see is -
This content isn't available.
Learn more about Power BI.
1) I publish this report to a workspace with global access.
2) I have the rights to add users, but the list of them was created some time ago as I have taken over duties of an ex colleague.
3) There is only one email in the Share recipient list, some kind of mycompany.onmicrosoft.com email address so I guess all the users can see the content without the need to be in this list!
Best,
Anni
@Anonymous,
Could you please post the detailed error message users get?
Additionally, we also need to know the following things.
1. Do you publish the report to "My Workspace" or an app workspace?
2. Do you add the users as RLS role members in Power BI Service?
3. Do you share dashboard to the users?
Regards,
Lydia
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