1 of 2 pages not showing any data in power BI published dashboard

[jakeclements1]

Hello,

I have a page on a published online report that shows no data.  It's basically the same thing as a another page within the report but the other page shows data.  In power BI desktop, the page shows data just fine.  I have combed through the online forums but cannot find what is causing this to happen.  I've tried clearing cache in data load options.  The tab/page is not hidden in power BI desktop prior to publishing or ever.  I've tried republishing the data model/reports to online workspace.  I've tried deleting the data model in online workspace and republishing again (this works temporarily for the page in question, but then reverts back to not having data to visualize minutes later).  I've tried changing the summation of the values field in the visuals on this page.  I have multiple reports/models with this issue and I need to figure out the root issue.

Any ideas what I am doing wrong or overlooking?

Thanks

Jake

[v-xiaoyan-msft · Accepted solution]

Hi @jakeclements1 ,

There are already users who have had similar experiences to you.

We have reported your issue and have submitted to internal icm 334381232 , engineers are doing their best to fix this issue . please be patient and I will give you feedback here once there is any progress.

Best Regards,
Community Support Team _ Caitlyn

[v-xiaoyan-msft · Accepted solution]

Hi @jakeclements1 ,

There are already users who have had similar experiences to you.

We have reported your issue and have submitted to internal icm 334381232 , engineers are doing their best to fix this issue . please be patient and I will give you feedback here once there is any progress.

Best Regards,
Community Support Team _ Caitlyn

[jakeclements1 · Accepted solution]

This has been resolved.  It was a datatype issue for a true/false column.  It was set to any datatype.  To fix, I changed it to True/False datatype.

[jakeclements1]

@v-xiaoyan-msft Is there an estimated time line for resolution?

[Greg_Deckler]

@jakeclements1 Have you tried the "Reset to default" button in the report ribbon in the Service (over to the right, looks like a circular arrow.

[jakeclements1]

@Greg_Deckler yes, but unfortunately it does not resolve the issue.  It just refreshes and remains with no data.