"Date between" slicer appearing as a dropdown for user

[rjames07]

Hi All,

I have a Power BI report with a date range slicer, which I have set to the 'between' option. On publishing this to web, this works for myself and another colleague in my team. However, when another user uses the report they see a drop down instead.

What we see:

What they see:

Why is this? 

[Wayfarer]

Try refreshing browser with Ctrl + F5

[Garcia16]

Experiencing same issue. Any fix yet? 

[Anonymous]

Anything new to this subject?  My users get the same error. 

[Nicolas_deleu]

Hi,

One of my user had exactly the same issue. What she suggests and what we have done it to remove the slicer from the desktop file and create a slicer from scratch with the date in bewteen style, now it works! Hope it helps

[dfagan]

Has anyone discovered a soution to this?

Same as above, I published a report, the date slicer looks fine (has "between" selection) for me, but for another user it is a dropdown.

Also, the arrow to select the slicer type does not display on the report in either case.

[Anonymous]

you can change your slicer type from

[rjames07]

Hi,

I have already used this to change the slicer to 'between'. However, after publishing, users do not see the 'between' format, they see a dropdown.

[Wayfarer]

Hey.  An old topic but it came up in a google search when looking it up. 

Since there's no further replies, and no solutions, may as well post - I sort of have a solution.  The classic Ctrl+F5.

I've had the same.  I changed a date slicer from dropdown to between, published the report and updated the app.  I would still see a dropdown in both report and app.  Someone in my team saw the date range slider thing, so it did publish properly.  Thought it was all good; except one of the report users has the same as me.