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custom visuals are not working with Power BI server

Hello All,


I've a report with custom visual (FunnelWithSourceByMAQSoftware) and uploaded to the Power BI server and was working fine, 

since 2 weeks all custom visuals are not working only showing the title of the visual with right-click options like show data, export,..etc

I have a power bi server 1.6.7327.3007 (January 2020) with associated desktop version.

I've tried the following in order to solve the issue with no luck:

1-restarted the report server

2-remove the graph from the report and imported it again

3- downloaded the visual from web and imported using "from file" option


so please if any suggestion it will be really appreaicated

Super User
Super User

@Anonymous Probably have to contact the third party vendor.


You could check the Issues forum here:

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to Scroll down and click "CREATE SUPPORT TICKET".



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Not applicable

Thanks for you reply, but I'm facing this issue with all visuals downloaded from the market. it's not related to one graph

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