cannot open .pbix on desktop but can open it online

[zeppelin]

Hi,

My dashboard works online, but after download .pbix I cannot open it on PowerBI desktop.

I have set a gateway to the SQL server for powerBI online.

Here is the error message on desktop：

“A network-related or instance-specific error occurred while establishing a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections. (provider: TCP Provider, error: 0 - No such host is known.);No such host is known. The exception was raised by the IDbConnection interface.”

If anyone can help thanks a lot.

P.S. Happy new year!

[arvindsingh802 · Accepted solution]

It seems the SQL serve is not accessisble from the system on which you are tryong to open the PBIX file

To make sure try to ping, telnet the sql server with respective ports

To resolve this you neet to get connected with network team to open required port and connection

[v-henryk-mstf · Accepted solution]

Hi @zeppelin ,

For this type of problem, there seems to be a similar solution available to you.

Server error "Error Message: A network-related or instance-specific error occurred while establishi

If the problem is still not resolved, please point it out and provide related operation screenshoots. Looking forward to your feedback.

Best Regards,
Henry

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[arvindsingh802 · Accepted solution]

It seems the SQL serve is not accessisble from the system on which you are tryong to open the PBIX file

To make sure try to ping, telnet the sql server with respective ports

To resolve this you neet to get connected with network team to open required port and connection