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wildcatstar Regular Visitor
Regular Visitor

Unexpected error encontered when save report to Report Server

My Report server installed on 10.88.0.39, version is 2017.10

I can save report on the server computer,use Power BI Desktop RS.

 

But I cannot save report to server on another PC, IP is 10.88.0.10.

I got an error: Unexpected error encontered

 001.png

And there is no error message in report server logs.

The server fire wall is shutdown. 

Who knows how can I solve this problem? Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
pbx Member
Member

Re: Unexpected error encontered when save report to Report Server

This seems like PBI desktop doesn't support NTLM in the Save As function in your scenario. I cannot find documentation about this readily. What if you use "Upload" from the portal, view the report and choose edit in PBI Desktop, does it behave the same?

View solution in original post

13 REPLIES 13
pbx Member
Member

Re: Unexpected error encontered when save report to Report Server

Maybe this other PC is blocking port 9999 outbound?

wildcatstar Regular Visitor
Regular Visitor

Re: Unexpected error encontered when save report to Report Server

Thanks,pbx But the fire wall on Client and Server are both closed.
pbx Member
Member

Re: Unexpected error encontered when save report to Report Server

Are you using the same user when tried from the server and the PC?

wildcatstar Regular Visitor
Regular Visitor

Re: Unexpected error encontered when save report to Report Server

No. Infact I didn't login when I use Power BI desktop, Because all of PC just in a LAN.
pbx Member
Member

Re: Unexpected error encontered when save report to Report Server

But what kind of authentication are you using? How are you managing user permissions on the server?
wildcatstar Regular Visitor
Regular Visitor

Re: Unexpected error encontered when save report to Report Server

I use windows account by default.

On the client PC, When I use browser visiting the server,a Login Window will pop up.And after login everything goes well.

But when I use Power BI Desktop to save report, no login window pop up and just say Unexpected error.

 

pbx Member
Member

Re: Unexpected error encontered when save report to Report Server

This seems like PBI desktop doesn't support NTLM in the Save As function in your scenario. I cannot find documentation about this readily. What if you use "Upload" from the portal, view the report and choose edit in PBI Desktop, does it behave the same?

View solution in original post

wildcatstar Regular Visitor
Regular Visitor

Re: Unexpected error encontered when save report to Report Server

Yes you're right.
I can upload the pbix file from portal after login.
Thank you.
JakubUrban Frequent Visitor
Frequent Visitor

Re: Unexpected error encontered when save report to Report Server

If you are runnin PBI Desktop locally, it may also be due to the LSA security - just add BackConnectionHostNames registry entry. 

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