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like208 Frequent Visitor
Frequent Visitor

Unable to access Power BI Reporting Services portal.

Hi fellas,
I am currently learning Power BI Reporting Service. The issue encounters when I try to access PBIRS portal: a message box inner IE(NOT windows message box) prompt up with subject 'oops, something went wrong', content 'reportObjectId parameter not specified' and a yellow button at right bottom with text 'Refresh Page'.
Before this, both installation and RS configuration went well, and did not receive any alert or error information. The web service page display well, besides, I am running PBIRS of version 14.0.600.301 released in June on Windows Server 2012 R2.
Anyone who can help on this? Many thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
Moderator mgmeyer
Moderator

Re: Unable to access Power BI Reporting Services portal.

I think I know what is going on, http://<machinename>/powerbi is reserved for internal use and when you changed the Report Manager URL to use the same virtual directory there is a collision. It's a bug on our part that we don't prevent this and i'll look into that, in order to get you up and working though try the following:

 

1. Open RS Configuration Manager

2. Unreserve your Report Manager URLs

3. Reserve a new URL with a differant name than powerbi (i.e. http://<machinename>/pbi)

 

Let me know if that works. Thanks!

4 REPLIES 4
Moderator mgmeyer
Moderator

Re: Unable to access Power BI Reporting Services portal.

Couple questions:

 

  1. Are you getting the error when you go to this url http://<machinename>/reports?
  2. Can you check the RSPortal*.log and ReportingServicesService*.log in the following folder and let me know if you see any errors: C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles
  3. Are you getting this error when you try to open a report, if so what type of report RDL, PBIX, or Mobile Report?

 

Thanks!

 

 

like208 Frequent Visitor
Frequent Visitor

Re: Unable to access Power BI Reporting Services portal.

Hi mgmeyer,

Thanks for your reply.

  1. Yes, I got this error when I go to http://<machinename>/PowerBI which was modified from http://<machinename>/Reports in Reports Service Configuration;
  2. Will paste the log as you mentioned, and pls refer to the following (did not find any error info except one from RSPortal log file, which I am not sure is related to to issue mentioned above or not);
    Spoiler
    RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:14:: e ERROR: Unhandled exception: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Net.HttpListenerException: Failed to listen on prefix 'http://+:80/PowerBI/' because it conflicts with an existing registration on the machine.
  3. Did not upload any type of files yet as the root folder of portal is not accessable for me;

 

RSPortal Log

<Header>
  <Product>Microsoft Power BI Report Server Version 14.0.600.301</Product>
  <Locale>en-US</Locale>
  <TimeZone>China Standard Time</TimeZone>
  <Path>C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles\RSPortal_2017_08_17_08_45_12.log</Path>
  <SystemName>WTCRPT01</SystemName>
  <OSName>Microsoft Windows NT 6.2.9200.0</OSName>
  <OSVersion>6.2.9200.0</OSVersion>
</Header>
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:12:: i INFO: Starting ReportServerWebApp
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Working directory : C:\Program Files\Microsoft Power BI Report Server\PBIRS\Portal
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Report Server url: http://localhost:80/PBIRS
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Report Server Web App virtual root: /PowerBI
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Web app url: http://+:80/PowerBI/
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Authentication scheme(s): Ntlm
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 0    : AuthSchemeConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 5    : RequestLoggingConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 10   : CustomAuthenticationConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 20   : BasicAuthenticationConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 40   : LanguageConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 50   : XFrameOptionsConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 50   : ClassicUrlRedirecterConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 50   : PopulateHeadersConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 53   : LocalRequestMiddlewareConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 55   : ClassicUrlRewriterConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 60   : ResponseCompressionConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 100  : FileSystemConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 160  : OAuthAuthenticationConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 170  : RequestThrottlingConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 180  : CsrfTokenCreationConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 190  : ServiceUnavailableConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 200  : DatabaseAvailableConfig
RSPortal!crypto!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Initializing crypto as user: NT AUTHORITY\NETWORK SERVICE
RSPortal!crypto!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Exporting public key
RSPortal!crypto!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Performing sku validation : Scale-Out
RSPortal!crypto!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Performing sku validation : scale-out
RSPortal!crypto!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Importing existing encryption key
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 300  : CsrfTokenValidationConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 500  : WebApiOwinConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:13:: i INFO: Registering 600  : ODataWebApiOwinConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:14:: i INFO: Registering 600  : ODataWebApiOwinConfig
RSPortal!reportserverwebapp!RSPortal.exe!1!08/17/2017-08:45:14:: e ERROR: Unhandled exception: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.Net.HttpListenerException: Failed to listen on prefix 'http://+:80/PowerBI/' because it conflicts with an existing registration on the machine.
   at System.Net.HttpListener.AddAllPrefixes()
   at System.Net.HttpListener.Start()
   at Microsoft.Owin.Host.HttpListener.OwinHttpListener.Start(HttpListener listener, Func`2 appFunc, IList`1 addresses, IDictionary`2 capabilities, Func`2 loggerFactory)
   at Microsoft.Owin.Host.HttpListener.OwinServerFactory.Create(Func`2 app, IDictionary`2 properties)
   --- End of inner exception stack trace ---
   at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
   at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
   at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
   at Microsoft.Owin.Hosting.ServerFactory.ServerFactoryAdapter.Create(IAppBuilder builder)
   at Microsoft.Owin.Hosting.Engine.HostingEngine.Start(StartContext context)
   at Microsoft.Owin.Hosting.Starter.HostingStarter.Start(StartOptions options)
   at Microsoft.ReportingServices.Portal.WebHost.Services.Impl.WebAppServiceController.Start()
   at Microsoft.ReportingServices.Portal.WebHost.Program.Run()
   at Microsoft.ReportingServices.Portal.WebHost.Program.Main(String[] args).

RSHostingService Log

2017-08-17 08:45:12.0133|INFO|11|Throttled restart of process by 3,596,937.36ms: Portal
2017-08-17 08:45:12.0133|INFO|11|Launching Process : Portal
2017-08-17 08:45:12.0133|INFO|11|Starting Process: C:\Program Files\Microsoft Power BI Report Server\PBIRS\Portal\RSPortal.exe
2017-08-17 08:45:14.9821|WARN|52|Child Process [Portal] Died. Check the log for further information

RSPower BI Log

2017-08-17 08:47:13.8627|INFO|12|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/| RequestID = s_d9c1f087-61cc-42a5-a4cd-c82189a70b7a 
2017-08-17 08:47:13.8940|INFO|12|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/assets/js/rsUtils.js| RequestID = s_affcb8ed-a702-47a6-8ee7-27dfd8741f1d 
2017-08-17 08:47:13.9096|INFO|12|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0029651| RequestID = s_affcb8ed-a702-47a6-8ee7-27dfd8741f1d 
2017-08-17 08:47:13.9252|INFO|14|Sending response. Response code WTC\Ke.Li 200, Elapsed time 0:00:00.0608779| RequestID = s_d9c1f087-61cc-42a5-a4cd-c82189a70b7a 
2017-08-17 08:47:13.9565|INFO|12|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/assets/css/powerbi-loading.css| RequestID = s_a067ed4b-1c92-4bab-a900-1a8c67c11967 
2017-08-17 08:47:13.9565|INFO|12|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0010167| RequestID = s_a067ed4b-1c92-4bab-a900-1a8c67c11967 
2017-08-17 08:47:13.9721|INFO|12|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/styles/powerbireportserverhost.bundle.css| RequestID = s_9b598d6b-81e7-4409-9b65-5679debfa02f 
2017-08-17 08:47:13.9721|INFO|12|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0070973| RequestID = s_9b598d6b-81e7-4409-9b65-5679debfa02f 
2017-08-17 08:47:14.0502|INFO|12|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/globalize.js| RequestID = s_4438e938-7170-47ba-b1ca-3e83e2e11459 
2017-08-17 08:47:14.0502|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/globalize.cultures.js| RequestID = s_d0d6ba49-c885-4e92-9347-7d9e3202924b 
2017-08-17 08:47:14.0502|INFO|12|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0011947| RequestID = s_4438e938-7170-47ba-b1ca-3e83e2e11459 
2017-08-17 08:47:14.0502|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0008958| RequestID = s_d0d6ba49-c885-4e92-9347-7d9e3202924b 
2017-08-17 08:47:14.0502|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/powerbiportal.dependencies.externals.bundle.js| RequestID = s_be84c29f-c19a-4151-8eff-a01e90391a20 
2017-08-17 08:47:14.0502|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0006607| RequestID = s_be84c29f-c19a-4151-8eff-a01e90391a20 
2017-08-17 08:47:14.1752|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/powerbiportal.dependencies.bundle.js| RequestID = s_45630257-ffab-4999-a74c-e7d607951950 
2017-08-17 08:47:14.1752|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0010095| RequestID = s_45630257-ffab-4999-a74c-e7d607951950 
2017-08-17 08:47:14.3003|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/powerbiportal.common.bundle.js| RequestID = s_907c2c8f-f670-48aa-af3f-d72b8003db61 
2017-08-17 08:47:14.3003|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0010534| RequestID = s_907c2c8f-f670-48aa-af3f-d72b8003db61 
2017-08-17 08:47:14.4096|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/powerbiportal.explore.bundle.js| RequestID = s_84e62530-3e7d-4f80-a9ff-7e8d29cbac33 
2017-08-17 08:47:14.4096|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0009809| RequestID = s_84e62530-3e7d-4f80-a9ff-7e8d29cbac33 
2017-08-17 08:47:14.4721|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/require.js| RequestID = s_3501d0b2-ed84-4d71-bf9c-ecfe9aaeaa5d 
2017-08-17 08:47:14.4721|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0009279| RequestID = s_3501d0b2-ed84-4d71-bf9c-ecfe9aaeaa5d 
2017-08-17 08:47:14.4721|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/powerbireportserverhost.bundle.js| RequestID = s_05fd4c54-9fd9-46ec-aa62-48362268fe57 
2017-08-17 08:47:14.4721|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0005534| RequestID = s_05fd4c54-9fd9-46ec-aa62-48362268fe57 
2017-08-17 08:47:14.8941|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/sandbox/VisualResourceLoader.htm| RequestID = s_de0f134e-087e-491d-9451-5eb275a8d9dd 
2017-08-17 08:47:14.8941|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0012893| RequestID = s_de0f134e-087e-491d-9451-5eb275a8d9dd 
2017-08-17 08:47:14.9253|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/sandbox/VisualResourceLoader.htm| RequestID = s_1b072166-e168-4bfa-8e84-174bf5090ea3 
2017-08-17 08:47:14.9253|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0009216| RequestID = s_1b072166-e168-4bfa-8e84-174bf5090ea3 
2017-08-17 08:47:14.9722|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/fonts/StandardFont.eot| RequestID = s_c7671201-d051-4072-9c16-45ebea212d05 
2017-08-17 08:47:14.9878|INFO|12|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/fonts/PowrMDL2.eot| RequestID = s_ceb8d1df-c610-4807-9741-fb9b6b07568b 
2017-08-17 08:47:15.0034|INFO|12|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0078391| RequestID = s_ceb8d1df-c610-4807-9741-fb9b6b07568b 
2017-08-17 08:47:14.9878|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0266779| RequestID = s_c7671201-d051-4072-9c16-45ebea212d05 
2017-08-17 08:47:15.1441|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/styles/infonav-sprites.png| RequestID = s_d17595dd-f5b5-4f2d-bb84-205133430d0a 
2017-08-17 08:47:15.1441|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0011163| RequestID = s_d17595dd-f5b5-4f2d-bb84-205133430d0a 
2017-08-17 08:47:15.1753|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/resizeSensor.js| RequestID = s_d08aa9fe-7cc9-4424-8f52-1c0ed36cb85e 
2017-08-17 08:47:15.1753|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0010869| RequestID = s_d08aa9fe-7cc9-4424-8f52-1c0ed36cb85e 
2017-08-17 08:47:15.1753|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/globalize.js| RequestID = s_dfa13f74-f5cb-4c29-bab9-f68b96c2bb67 
2017-08-17 08:47:15.1753|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0005235| RequestID = s_dfa13f74-f5cb-4c29-bab9-f68b96c2bb67 
2017-08-17 08:47:15.1753|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/globalize.cultures.js| RequestID = s_25b40c72-2aaf-4594-badd-9233df0fb381 
2017-08-17 08:47:15.1753|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0005733| RequestID = s_25b40c72-2aaf-4594-badd-9233df0fb381 
2017-08-17 08:47:15.1753|INFO|12|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/visuals.js| RequestID = s_fcc99243-1cbb-4cff-9444-662aac30d5e8 
2017-08-17 08:47:15.1909|INFO|13|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/visualSandbox.externals.js| RequestID = s_f8d2a15c-5481-4b06-85ad-5c1ca871647a 
2017-08-17 08:47:15.1909|INFO|12|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0008781| RequestID = s_fcc99243-1cbb-4cff-9444-662aac30d5e8 
2017-08-17 08:47:15.1909|INFO|13|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0008591| RequestID = s_f8d2a15c-5481-4b06-85ad-5c1ca871647a 
2017-08-17 08:47:15.1909|INFO|12|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/visualHostCore.js| RequestID = s_2917ab6a-ceca-4d1e-bb9d-dca175787173 
2017-08-17 08:47:15.1909|INFO|12|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0005865| RequestID = s_2917ab6a-ceca-4d1e-bb9d-dca175787173 
2017-08-17 08:47:15.1909|INFO|12|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/data.js| RequestID = s_f6becde2-6bee-4d78-9633-6a7ea3886796 
2017-08-17 08:47:15.1909|INFO|12|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0006548| RequestID = s_f6becde2-6bee-4d78-9633-6a7ea3886796 
2017-08-17 08:47:15.1909|INFO|13|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/jQuery.js| RequestID = s_25647f6a-24c6-439e-bcb0-619f297157e9 
2017-08-17 08:47:15.1909|INFO|13|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0007826| RequestID = s_25647f6a-24c6-439e-bcb0-619f297157e9 
2017-08-17 08:47:15.1909|INFO|11|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/utility.js| RequestID = s_1d4e143b-4fc8-4d7e-aa7b-4d7970b5d25f 
2017-08-17 08:47:15.1909|INFO|11|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0007576| RequestID = s_1d4e143b-4fc8-4d7e-aa7b-4d7970b5d25f 
2017-08-17 08:47:15.1909|INFO|12|Received request WTC\Ke.Li GET http://wtcrpt01.westrac.com/powerbi/libs/scripts/visualSandbox.js| RequestID = s_b2c46b7f-494a-4f89-a433-11cf4bc5b791 
2017-08-17 08:47:15.1909|INFO|12|Sending response. Response code WTC\Ke.Li 304, Elapsed time 0:00:00.0009791| RequestID = s_b2c46b7f-494a-4f89-a433-11cf4bc5b791 
Moderator mgmeyer
Moderator

Re: Unable to access Power BI Reporting Services portal.

I think I know what is going on, http://<machinename>/powerbi is reserved for internal use and when you changed the Report Manager URL to use the same virtual directory there is a collision. It's a bug on our part that we don't prevent this and i'll look into that, in order to get you up and working though try the following:

 

1. Open RS Configuration Manager

2. Unreserve your Report Manager URLs

3. Reserve a new URL with a differant name than powerbi (i.e. http://<machinename>/pbi)

 

Let me know if that works. Thanks!

like208 Frequent Visitor
Frequent Visitor

Re: Unable to access Power BI Reporting Services portal.

Hi mgmeyer,
Thanks for your reply, I changed the virtual directory as 'BI' on portal configuration, and now can access successfully
! That was a little bit awkward that I did not realize the reserved name PowerBI.

Thanks again!