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Hi All,
I'm experiencing an issue where my query returns no results from the ServiceNow table API. I've had the ServiceNow admin make an integration user for me so credentials are all set. The admin also set up ACLs to allow web service connections to the incident table in DEV. Every box I can think of is checked but for some reason I get no results from the table.
Here are some things we've explored:
Solved! Go to Solution.
I met with the SNOW admin and we troubleshot until we arrived at a missing AC for the integration user. We were missing the web service role for the table. Once she added that, my connection from Power BI returned data instantly!
Now it's off to the races to build some helpful reports in Power BI!
I met with the SNOW admin and we troubleshot until we arrived at a missing AC for the integration user. We were missing the web service role for the table. Once she added that, my connection from Power BI returned data instantly!
Now it's off to the races to build some helpful reports in Power BI!
Hi @TimSalvage ,
According to the information you provided, sys_user can query the report, but not the new integrated user, try to check and compare the permission configuration between the two.
Best Regards
Lucien
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