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Regular Visitor

Scheduled refresh is failing when data source is "Excel.Workbook(Web.Contents("

My dashboard sources are mostly open sources (web), one of them is an excel with multiple sheets:



According to Microsoft Docs, a gateway is required for .xlsx, therefore I have set up an on-premise one and it runs correctly. Besides this, I can easily do a manual refresh. But using the scheduled refresh i receive the following error message: 


XY has failed to refresh.
Failure details: The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support.
{"error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","pbi.error":{"code":"DM_GWPipeline_Gateway_MashupDataAccessError","parameters":{},"details":[{"code":"DM_ErrorDetailNameCode_UnderlyingErrorCode","detail":{"type":1,"value":"-2147467259"}},{"code":"DM_ErrorDetailNameCode_UnderlyingErrorMessage","detail":{"type":1,"value":"File contains corrupted data."}},{"code":"DM_ErrorDetailNameCode_UnderlyingHResult","detail":{"type":1,"value":"-2147467259"}},{"code":"Microsoft.Data.Mashup.ValueError.Reason","detail":{"type":1,"value":"DataFormat.Error"}}],"exceptionCulprit":1}}} Table: XY.


Has anyone experienced a similar situation? How could i fix that? Thanks a lot for your help, i am kinda lost. 🙂


Advocate IV
Advocate IV

Check you credentials and access DM_GWPipeline_Gateway_MashupDataAccessError"

Regular Visitor

Just checked again. Both Data source and Gateway connection seem to be ok


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