Report Server not opening in Edge, no error message just spinning wheel

[Valley_Girl]

Hi,

I've recently upgraded to the Jan 2022 edition of the report server. I've had a couple of users who haven't been able to access the home page in Chrome, there's no error message...the cursor just whirls round and the page stays blank. I've checked with several other accounts and others can access it fine, but I am experiencing the exact same issue in Edge.

We have configured https for the server.

I've tried restarting and removing the cache from Edge but it's still not working.

Is anyone else experiencing the same issue?

Thanks

Amy

[Valley_Girl]

@d_gosbell  so that's the reason why Edge isn't working for me, thank you! The Chrome issue has me baffled, from what I can see there is no difference between my chrome and theirs (I've also tried reinstalling chrome and also webview2)

[d_gosbell · Accepted solution]

Which version of Edge are you using? The legacy Edge (with a plain blue icon) or the new Chromium Edge (with a graduated blue and green icon) The new Edge works fine for me, but I do see the same issue with the old Edge where it just shows a blank white page. I don't see any issues with Chrome.