cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
amiyadas
New Member

PowerBI report server installation error

Hi,

 

While reinstalling PowerBI May 2020 we are getting the below error in the event log. Can anybody help?

 

Product: Microsoft Power BI Report Server -- Something went wrong, please find details in setup logs.CallStack:
Unhandled Exception: System.Exception: XmlException -    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
   at System.Xml.XmlDocument.Load(XmlReader reader)
   at System.Xml.XmlDocument.Load(String filename)
   at Microsoft.BIServer.Setup.MigrateSettingsStep.MigrateMachineKeyFromWebToRsConfig()
   at SetupEngine.Install()
   at SetupEngine.Execute()
   at Microsoft.BIServer.Setup.Setup.Main(String cmdLine)
   at Microsoft.BIServer.Setup.Setup.Main(String cmdLine)

 

 

Regards,

Amiya

1 ACCEPTED SOLUTION
V-pazhen-msft
Community Support
Community Support

Try uninstall the current version, and it is recommend to always use the newest 2021 Jan version.

 

 

Paul Zheng _ Community Support Team

 

View solution in original post

2 REPLIES 2
V-pazhen-msft
Community Support
Community Support

Try uninstall the current version, and it is recommend to always use the newest 2021 Jan version.

 

 

Paul Zheng _ Community Support Team

 

View solution in original post

mrbonvivant
Frequent Visitor

From the error it appears there is possibly a bad XML file somewhere.  Is this a new install or an upgrade?  I see you say "reinstall".

Helpful resources

Announcements
PBI User Groups

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group!

MBAS on Demand

Microsoft Business Applications Summit sessions

On-demand access to all the great content presented by the product teams and community members! #MSBizAppsSummit #CommunityRocks

MBAS Attendee Badge

Claim Your Badge & Digital Swag!

Check out how to claim yours today!

secondImage

Are You Ready?

Test your skills now with the Cloud Skills Challenge.

Top Solution Authors