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Anonymous
Not applicable

PowerBI Report Server and Remedyforce Integration Specifics

We are evaluating Power BI integration with Remedyforce. 

In this forum, I am looking at PowerBI Report Server(AWS/Auzre) integration with Remedyforce. 

Can you please provide the official documentations of the integration architecture, methods, and processes?  

 

Thank you!

1 ACCEPTED SOLUTION
Anonymous
Not applicable

Thank you.  I also get the similar confirmations from BMC.  Power BI can connect to either Salesforce Objects or Reports.  I am able to load the Remedyfroce data using the Salesforce Reports. 

 

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2 REPLIES 2
d_gosbell
Super User
Super User

If this BMC Helix Remedyforce - BMC Software is the product that you are referring to then that is a cloud based solution so you would not use the on-prem report server. Instead you would be better off using the Power BI cloud service - https://app.powerbi.com .

 

Since Remedyforce seems to be based on the Salesforce platform you could probably use either the Salesforce objects Power Query Salesforce Objects connector - Power Query | Microsoft Learn or the Salesforce Reports connectors Power Query Salesforce Reports connector. - Power Query | Microsoft Learn to pull data into Power BI for reporting

Anonymous
Not applicable

Thank you.  I also get the similar confirmations from BMC.  Power BI can connect to either Salesforce Objects or Reports.  I am able to load the Remedyfroce data using the Salesforce Reports. 

 

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