Hi,
I have a fresh new install of Power BI Report Server (Oct 2020 release with Developer license) installed on Windows Server 2019 and the Reporting database is hosted on a different server running SQL Server 2014.
Problem:
Whenever I tried to modify anything in the Site Settings in a web browser, I will get the following error saying "An error has occurred. Something went wrong. Please try again later." Everything else works fine with this Report server. I can post Power BI report and open it via web browser.
Setup:
Power BI Report Server (Developer license) running on Windows Server 2019
Reporting Database resided on a different server running SQL 2014
Report Server Service Account is using "Virtual Service Account"
Report Server Database Credential is using a SQL Account.
I have tried changing the Report Server Service Account to a Windows domain account and using the same Windows domain account for the Report Server database credential as well. However, I am still getting the same error when trying to update the Site Settings via a web browser. Everything else stays working.
RSPortal log file contains:
2020-10-30 17:24:15.5567|INFO|1|File Logger created: C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles\RSPortal_2020_10_30_17_24_15.log - level Info, will roll at 32 Mb, process id 1156
2020-10-30 17:24:15.5880|INFO|1|Provider name
2020-10-30 17:24:15.5880|INFO|1|Container name Microsoft SQL Server Reporting Services Key Container 2010
2020-10-30 17:24:15.5880|INFO|1|Setting Symmetric Key
2020-10-30 17:24:15.6036|INFO|1|Setting up Hosted Process State
2020-10-30 17:24:15.9474|INFO|1|Starting ReportServerWebApp
2020-10-30 17:24:16.3067|INFO|1|Working directory : C:\Program Files\Microsoft Power BI Report Server\PBIRS\Portal
2020-10-30 17:24:16.3067|INFO|1|Report Server url: http://*****/ReportServer
2020-10-30 17:24:16.3067|INFO|1|Report Server Web App virtual root: /Reports
2020-10-30 17:24:16.3067|INFO|1|Web app url: http://+:80/Reports/
2020-10-30 17:24:16.3067|INFO|1|Authentication scheme(s): Ntlm
2020-10-30 17:24:16.5567|INFO|1|Catalog max connection pool size: 100
2020-10-30 17:27:48.7109|INFO|8|Received request PATCH /api/v2.0/System/Properties| RequestID = s_8e90f763-e9e8-4bd5-b944-4ec22fa3ddff
2020-10-30 17:27:49.2242|INFO|8|Sending response. Response code domain\***** 400, Elapsed time 0:00:00.50322| RequestID = s_8e90f763-e9e8-4bd5-b944-4ec22fa3ddff
2020-10-30 17:31:17.5863|INFO|19|Received request PATCH /api/v2.0/System/Properties| RequestID = s_6929ade5-f54d-45f3-a5f4-c99dd8bd93b6
2020-10-30 17:31:17.5962|INFO|19|Sending response. Response code domain\**** 400, Elapsed time 0:00:00.0084589| RequestID = s_6929ade5-f54d-45f3-a5f4-c99dd8bd93b6
RSHostingService log file contains:
2020-10-30 17:24:13.0724|INFO|1|File Logger created: C:\Program Files\Microsoft Power BI Report Server\PBIRS\LogFiles\RSHostingService_2020_10_30_17_24_13.log - level Info, will roll at 32 Mb, process id 6248
2020-10-30 17:24:13.1036|INFO|1|Current Directory : C:\Program Files\Microsoft Power BI Report Server\PBIRS\RSHostingService
2020-10-30 17:24:13.3536|INFO|4|Updating application config files
2020-10-30 17:24:13.3692|INFO|4|Syncing service machine key
2020-10-30 17:24:13.3848|INFO|4|Catalog max connection pool size: 100
2020-10-30 17:24:13.4161|INFO|4|Launching Process : Management Service
2020-10-30 17:24:13.4161|INFO|4|Starting Process: C:\Program Files\Microsoft Power BI Report Server\PBIRS\Management\RSManagement.exe
2020-10-30 17:24:14.7755|INFO|9|Fetched ManagementState from Management state = Valid, Encryption key present = True
2020-10-30 17:24:14.8067|INFO|9|Catalog max connection pool size: 100
2020-10-30 17:24:14.8380|INFO|9|Launching Process : RS Service
2020-10-30 17:24:14.8380|INFO|9|Starting Process: C:\Program Files\Microsoft Power BI Report Server\PBIRS\ReportServer\bin\ReportingServicesService.exe
2020-10-30 17:24:14.8380|INFO|9|Launching Process : Portal
2020-10-30 17:24:14.8380|INFO|9|Starting Process: C:\Program Files\Microsoft Power BI Report Server\PBIRS\Portal\RSPortal.exe
2020-10-30 17:24:14.8536|INFO|9|Launching Process : PowerBI
2020-10-30 17:24:14.8536|INFO|9|Starting Process: C:\Program Files\Microsoft Power BI Report Server\PBIRS\PowerBI\RSPowerBI.exe
2020-10-30 17:24:14.8536|INFO|9|Launching Process : Office
2020-10-30 17:24:14.8536|INFO|9|Starting Process: C:\Program Files\Microsoft Power BI Report Server\PBIRS\Office\RSOffice.exe
2020-10-30 17:24:14.8693|INFO|9|Service watchdog: starting
2020-10-30 17:24:15.0411|INFO|9|Catalog max connection pool size: 100
2020-10-30 17:24:25.0881|INFO|4|Catalog max connection pool size: 100
2020-10-30 17:24:35.1353|INFO|5|Catalog max connection pool size: 100
2020-10-30 17:24:45.1778|INFO|4|Catalog max connection pool size: 100
2020-10-30 17:24:55.2255|INFO|5|Catalog max connection pool size: 100
2020-10-30 17:25:05.2721|INFO|4|Catalog max connection pool size: 100
2020-10-30 17:25:15.3054|INFO|5|Catalog max connection pool size: 100
2020-10-30 17:25:25.3523|INFO|4|Catalog max connection pool size: 100
2020-10-30 17:25:35.3992|INFO|5|Catalog max connection pool size: 100
2020-10-30 17:25:45.4375|INFO|12|Catalog max connection pool size: 100
2020-10-30 17:25:55.4745|INFO|5|Catalog max connection pool size: 100
I can't find any error from the Power BI Report Server log files. Any help would be appreciated.
