Power BI Report Server On Premise not able to load certain visuals

[LordOfAfford]

Hi all,

I'm trying to publish a report to the on premise report server using a new visaul from the marketplace and it will not load after publish. It gives this error saying it can not load, any ideas ?

The report server has no access to internet, that much I can say.

Regards,

Gunther Van Loco

[LordOfAfford]

I found the issue -> https://community.powerbi.com/t5/Issues/Power-BI-Custom-Visuals-not-working-in-Report-Server-Septemb...
Is there a way to install Desktop RS May and September side-by-side ?

[v-xiaoyan-msft]

Hi  @LordOfAfford ,

Is it the custom visual that has the problem of not loading?
Since this is an English support forum, would you mind providing the error message in English, it will allow us to help you better.

Best regards.
Community Support Team_ Caitlyn