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nsadams87xx
Helper III
Helper III

Issue with Gateway with only one report

Hello everyone,

 

Has anyone ever run into an issue where a specific Power BI pbix file seemed to have adverse affects on your on prem gateway?

 

I had a specific report that was connecting to an AWS Redshift data source and every time I would refresh the report in app.powerbi, I would get an error message saying that the gateway ran into an issue and the gateway may have been restarting (common error it seems like).  But it would only happen with that report.  It also appeared, although I can't confirm, that the gateway was crashing when I would try to refresh this report and then would restore itself some time later.

 

  I ended up rebuilding it completely from scratch with a new pbix file.

 

Additional details, all of our reports use AWS Redshift as a data source.  They all connect to the same cluster.

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