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Anonymous
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Getting 503 error, child process (RSPortal) died (Report Server Sept Edition 2019)

‎10-03-2019 11:28 PM

Hi all,

 

We have installed the Power BI Report Server (Developer) Edition on our test machine (15.0.1102.597). The machine is running SQL Server 2016 Developer Edition. Calling the Report Server Web Service URLs works properly. However, when calling the Web Portal URL, we are getting an 503 error.

 

The RSHostingService LogFile contains the following information:

################

2019-10-04 08:17:42.4934|INFO|12|Immediate restart of process Portal
2019-10-04 08:17:42.4934|INFO|12|Launching Process : Portal
2019-10-04 08:17:42.4934|INFO|12|Starting Process: C:\Program Files\Microsoft Power BI Report Server\PBIRS\Portal\RSPortal.exe
2019-10-04 08:17:44.3907|WARN|12|Child Process [Portal] Died. Check the log for further information

################

 

Does anyone have an idea what to do against the dying RSPortal process? It worked properly with an older version of Power BI report server. I also tried assigning another Web Portal Virtual Directory and another Port. No success. Restarts did not work either.

 

Thank you for any help,

kind regards,

Patrick Wolf

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All41S
Frequent Visitor

‎10-11-2019 01:56 AM

Hi All,

 

try this - maybe it helps you - for me it fixed the issue.

 

ISSUE

After upgrading to the latest release of PBI RS, from May 2019 to September 2019, the Web Portal address is returning an HTTP 503 error

 

CAUSE/Analysis

Our latest’s release of Power BI Report server (September 2019) uses a more recent .NET Framework requirements and we advise a minimum of version 4.7

 

Action Plan

  1. Please upgrade the .NET Framework to an 4.7 or newer version (.NET Framework Runtime)
    1. https://dotnet.microsoft.com/download
  2. Restart the Server
  3. Check if the PBI Report Server is now accessible to the Web Portal

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