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bengisby Regular Visitor
Regular Visitor

Excel Data refresh fails

Hello,

I have an on premisis server setup. I want to schedule a refresh of excel data. When setting up the data connection I can't get a successful test connection. Error is "Log on failed. Ensure the user name and password are correct." I even have the excel file right on the powerBI server and am using no driver letter in my path. I have verified the account credentials are correct.

I’ve given my "personal account", the "service_powerbi" account, and the "service_sqlserver" accounts all access to this share. I'm in an AD-controlled corporate environment. Any help is appreciated, thank you.

 

 

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Martin_H Frequent Visitor
Frequent Visitor

Re: Excel Data refresh fails

Edited:

Hi,

 

I also didn't understand which Windows user that one should use to connect to files on a network share (not local path) and got the same error message as bengisby. 

 

After reading https://docs.microsoft.com/en-us/power-bi/report-server/configure-scheduled-refresh I did however realise that I had missed to write the domain (is what it's called? I mean the equivalent of contoso\ on the link) and only the user name (john on the link). When I wrote both the domain and the user name it worked.

 

Best regards

Martin

 

2 REPLIES 2
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Community Support Team
Community Support Team

Re: Excel Data refresh fails

Hi @bengisby,

 

In this document, it mentions that

"If a File or Folder data source is used and the file path is a local path (e.g. C:\Users\user\Documents), then a refresh plan cannot be created. The path must be a path the report server can connect to like a network share. For example, \myshare\Documents."

 

Regards,

Yuliana Gu

Community Support Team _ Yuliana Gu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Martin_H Frequent Visitor
Frequent Visitor

Re: Excel Data refresh fails

Edited:

Hi,

 

I also didn't understand which Windows user that one should use to connect to files on a network share (not local path) and got the same error message as bengisby. 

 

After reading https://docs.microsoft.com/en-us/power-bi/report-server/configure-scheduled-refresh I did however realise that I had missed to write the domain (is what it's called? I mean the equivalent of contoso\ on the link) and only the user name (john on the link). When I wrote both the domain and the user name it worked.

 

Best regards

Martin