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Janey
Frequent Visitor

Esri visual map not publishing

I have created a nice map in Power Bi desktop which looks great but when I publish the map is blank with a message,"To see custom visual, add it to this report first. See details"

 

The details are as follows:

 

esriVisual
Please try again later or contact support. If you contact support, please provide these details.

Activity ID3af0f1ff-2ed4-4f1d-bef4-1aaf0c739629
Request ID0269d1db-d9fa-cfed-b2fe-e1040c76f203
Correlation ID0d41e8c7-e247-4df5-1223-048708f4e7b2
TimeTue Nov 13 2018 13:03:49 GMT+0000 (GMT Standard Time)
Version13.0.7302.190
 
The map is using the ArcGis mapping tool and is not using any other visual tools. I have tried to open in both IE 11 and Chrome and also tried on a different computer.
 
Please help.
 
Many Thanks,
 
Janey 
3 REPLIES 3
jsilva3
New Member

Same Issue:

 

Custom Visual
esriVisual
Please try again later or contact support. If you contact support, please provide these details.
Activity ID: 8902de98-0d68-4009-b356-c0c98f300d7b
Request ID: fb08f064-eeb6-6390-75e5-8654f4cf2895
Correlation ID: b5290b16-9141-f933-59c6-d80b10060ebc
Time: Fri Nov 16 2018 11:48:05 GMT-0500 (Eastern Standard Time)
Version: 13.0.7302.196
Cluster URI: https://wabi-us-gov-virginia-api.analysis.usgovcloudapi.net/
Activity ID: 8902de98-0d68-4009-b356-c0c98f300d7b
Request ID: fb08f064-eeb6-6390-75e5-8654f4cf2895
Time: Fri Nov 16 2018 11:48:05 GMT-0500 (Eastern Standard Time)
Version: 13.0.7302.196
Cluster URI: https://wabi-us-gov-virginia-api.analysis.usgovcloudapi.net/

sabety
New Member

I had exactly the same issue but now it is working on the Power BI service. However, when I try to add the map to a modern page on SharePoint online, I get the same issue appearing.

This is my error dump, again only appears in SharePoint, not in desktop or the power bi service:

 

esriVisual
Please try again later or contact support. If you contact support, please provide these details.
Activity ID7da9e975-5b14-44ef-be5d-fb927561d6ad
Request IDbdfeb478-eef9-a8f9-4258-78ce780080a8
Correlation ID27277b0f-a27a-8e8d-5003-9019d3318ef0
TimeWed Nov 14 2018 09:32:35 GMT+0100 (Central European Standard Time)
Version13.0.7302.165
Cluster URIhttps://WABI-WEST-EUROPE-B-PRIMARY-redirect.analysis.windows.net

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