cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
marcenfaa
Frequent Visitor

ERROR - IOS User logging into SSRS 2017

Hey Team, 

 

Users of IOS can't log into a SSRS2017 Report Server using either the Power BI App or Safari browser. However, If the same account is used to log into a window browser or Android Power BI APP then it works fine. 

 

Any ideas?

 

System:

Window Server 2016 Standard

Authentication mode in Rsconfig file: NTLM, Basic.

User accounts under Azure AD

 

 

Thanks! 

 

2 REPLIES 2
mgmeyer
Power BI Team
Power BI Team

What version of the SSRS do you have installed (you can get it from Help About in portal) also what version of the iOS app do you have? Are you getting an error when you try to connect? I just tried it with the following versions and it worked for me:


SSRS - 14.0.600.460

iOS App - 14.2

Hi,

 

We have installed the same versions as you do have. What we have found is that the issue only occures when we connect to the portal on HTTPS, If we do it on HTTP it works, and again, only for Apple devices. 

 

I hope this helps.

 

 

 

 

Helpful resources

Announcements
Carousel_PBI_Wave1

2023 Release Wave 1 Plans

Power BI release plans for 2023 release wave 1 describes all new features releasing from April 2023 through September 2023.

Power BI Summit Carousel 2

Global Power BI Training

Make sure you register today for the Power BI Summit 2023. Don't miss all of the great sessions and speakers!

BizApps LATAM 2023

Business Application LATAM Summit 2023

Join the biggest FREE Business Applications Event in LATAM this February.

Power Platform Bootcamp

Global Power Platform Bootcamp

In this bootcamp we will deep-dive into Microsoft’s Power Platform stack with hands-on sessions and labs, delivered to you by experts and community leaders.