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bgorog
New Member

Data Gateway login error

Hi All,

After installed On-premises data gateway (and also tried with personal gateway), when I try to log in with my company account, I get the following failure:

1 ACCEPTED SOLUTION
lbendlin
Super User III
Super User III
3 REPLIES 3
lbendlin
Super User III
Super User III
lbendlin
Super User III
Super User III

Do you have a Power BI Pro license?  If yes then you can submit a Pro ticket directly to Microsoft so they can help you troubleshoot that.

Thank you! As I could see in the Microsoft licenses, I have Power BI Pro. (I was not sure, because it is a company account.) Could you help me where exactly I can create a ticket? I'm trying to find the form/button / etc.

Thank you!

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