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tpet
New Member

Cannot create Scorecard in Power BI Goals

I cannot create a Scorecard in Power BI Goals. After I fill in the name, select the workspace, and click the Create button, nothing happens. There are no error messages and nothing shows up under All scorecards.

 

I have all the requirements. 

 

1) A premium capacity

1_PermiumPerCapacity.jpg

 

2) I'm an admin in the workspace

2_AdminInWorkspace.jpg

 

3) I have a Power BI Pro license

3_Licenses.jpg

 

 

Is there something I'm missing with permissions or set up?

 

Thank you,

Tim

1 ACCEPTED SOLUTION
tpet
New Member

We found that our Tenant and Capacity are in different regions and Multi-geo is not supported for Goals Scorecards. MS is aware that it will not throw an error if you try to create a scorecard with this set up.

 

Tim

View solution in original post

3 REPLIES 3
mschriever
New Member

We have exactly the same issue. But we have the Tenant and Capacity in the same region. 

What else can cause this error?

 

 

tpet
New Member

We found that our Tenant and Capacity are in different regions and Multi-geo is not supported for Goals Scorecards. MS is aware that it will not throw an error if you try to create a scorecard with this set up.

 

Tim

View solution in original post

Greg_Deckler
Super User IV
Super User IV

@tpet You could check the Issues forum here:

https://community.powerbi.com/t5/Issues/idb-p/Issues

And if it is not there, then you could post it.

If you have Pro account you could try to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".


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