cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
cjklim
Frequent Visitor

After installing Power BI Report Server, Mobile Reports no longer work with the Edge and IE browser

I've installed Power BI Report Server and now when I try and open my Mobile Reports I get: "The report may be misconfigured, the data may not be available, or the server version may be unsupported"

 

I can also no longer edit or delete reports.  Seems like a permission issue, however, everything works fine in Chrome.

 

Any ideas?

1 REPLY 1
shiboli
Microsoft
Microsoft

Hi cjklim,

 

This does sound like a browser compatibility issue.

 

1. Could you check your portal log to see which exact call triggers the error? You can find portal log at <install root>\PBIRS\LogFiles\RSPortal_<date>.log. 

2. Have you set item specific permission to the mobile report? If so please try to make it inherit from parent folder and try again.

3. Could you try to download the report and re-upload in Chrome, then try to render/edit/delete in Edge, to see if this solves the issue?

Helpful resources

Announcements
June 2022 update 768X460.jpg

Check it out!

Click here to read more about the June 2022 updates!

Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

Power BI Dev Camp Session 23 768x460.jpg

Check it Out!

Mark your calendars and join us on Thursday, June 30 at 11a PDT for a great session with Ted Pattison!

June 20 episode 7 with aka link 768x460.jpg

The Power BI Community Show

Join us on June 20 at 11 am PDT when Kim Manis shares the latest on Azure Synapse analytics, the Microsoft Intelligent Data Platform, and notable Power BI Updates from Microsoft Build 2022.

Top Kudoed Authors